Optimize your SAP Enterprise Asset Management System
As a global SAP Enterprise Asset Management (EAM) partner and an SAP co-development partner for complex maintenance, repair and overhaul (MRO), our EAM solutions harness new technologies such as connected assets, geo-spatial databases, predictive analytics, machine learning and mobility to optimize your processes and drive business value.
Achieve Sustainable Operational Excellence with Intelligent Asset Management Capabilities
Digital enterprise asset management
Harness the power of data to operate assets more sustainably. Connect assets using smart technologies to produce intelligent insights. Create transparency by maintaining and sharing digital twins. Whatever your EAM goals, HCLTech has you covered.
Complex asset maintenance, repair and overhaul
HCLTech iMRO/4 extends the SAP EAM solution for companies maintaining complex, high value and regulated assets, such as those in the transportation, high-tech, utilities, energy and aerospace industries. Our SAP S/4HANA-compatible product brings together over 15 years of investment from our enterprise asset management team, SAP experts and — critically — our customers.
Intelligent field service
Increase customer satisfaction, cut field service costs and resolve issues faster with SAP’s comprehensive, proactive, AI-enabled field service management software. Our award-winning solutions include SAP FSM solution extensions, an enhanced repair center diagnostic tool and a solution for managing van stock.
Succeed with Our SAP Enterprise Asset Management Solutions and Capabilities
We created a new fit-to-standard, best-practice global template, based on SAP S/4HANA and HCLTech iMRO/4.
The world’s largest aerospace manufacturer realizes significant benefits from HCLTech's predictive and preventative maintenance solution.
Jet Aviation realizes global business efficiencies from SAP S/4HANA and HCLTech’s intelligent maintenance solution, iMRO/4.
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SR Technics, a global MRO service provider in the civil aviation industry, chooses HCLTech’s iMRO® solution and SAP S/4HANA.
Asset-intensive industries can leverage unified digital platforms to achieve seamless, cost-effective and continuous MRO.
HCLTech iMRO/4 has been certified for deployment on SAP S/4HANA Cloud via RISE with SAP. Our SAP MRO solution offers enterprises a comprehensive set of highly advanced and tightly integrated MRO capabilities aimed at improving asset utilization, reducing costs and enhancing efficiency.
Frequently Asked Questions about SAP Enterprise Asset Management Solutions
Yes—HCLTech iMRO/4 is officially certified for SAP S/4HANA Cloud deployment via RISE with SAP. This certification validates that our MRO solution meets SAP's rigorous standards for integration, performance and cloud readiness, giving clients confidence in a fully supported, enterprise-grade deployment path.
We've been deeply invested in SAP EAM for over 15 years. That sustained commitment means our solutions reflect real-world client challenges, not just theoretical frameworks. Our EAM expertise has been shaped by hands-on experience across complex, regulated industries—and continues to evolve alongside SAP's own innovation roadmap.
Our intelligent field service offerings include award-winning extensions for SAP FSM, advanced repair center diagnostics and optimized van stock management. These tools are designed to increase client satisfaction, reduce field service costs and accelerate issue resolution—all powered by SAP's AI-enabled field service management software.
Our SAP EAM solutions bring together connected assets, geo-spatial databases, predictive analytics, machine learning and mobility capabilities. Built on SAP S/4HANA, this technology stack enables real-time visibility, smarter decision-making and a shift from reactive maintenance to proactive, data-driven asset operations.
Yes, we serve as an SAP co-development partner specifically for complex MRO. This isn't a standard reseller relationship. We collaborate directly with SAP to shape solutions for asset-intensive industries, which means our clients benefit from deep product influence and early access to emerging SAP EAM capabilities.
We built iMRO/4 for organizations managing complex, high-value and regulated assets. That includes aerospace and defense, transportation, energy and utilities, high-tech and manufacturing. These are industries where asset reliability, regulatory compliance and operational continuity aren't optional—they're business-critical.
Absolutely. HCLTech iMRO/4 builds directly on core SAP asset management to address the demands of complex MRO environments that standard configurations don't fully cover. We add specialized functionality for high-value, regulated assets—developed collaboratively with our clients and SAP specialists over more than 15 years.
Yes, and at a significant scale. Jet Aviation uses iMRO/4 alongside SAP S/4HANA to drive global efficiency gains, while SR Technics—a global MRO leader in civil aviation—has selected our iMRO solution to digitally transform its operations. These aren't pilots; they're full-scale, production deployments.
Yes. Digital twin capability is a core part of our intelligent asset management approach. We help clients build, maintain and share digital twins to create full transparency across asset lifecycles. This supports better planning, faster diagnostics and more informed decisions, all grounded in real-time operational data.
The world's largest aerospace manufacturer deployed our predictive and preventative maintenance solution to move beyond scheduled servicing. The result is smarter, data-driven maintenance that anticipates issues before they cause disruption, reducing downtime, improving asset availability and driving measurable operational efficiency across a highly complex environment.