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A leading satellite radio and online radio broadcaster operation in over entire North America wanted to implement test automation solution for their three key services that were being upgraded. The client wanted to ensure that their services were available to their customers across various platforms like web, mobile etc., along with reduction of the overall total cost of ownership of QA activities. HCL’s approach was to implement the flexible onsite-offshore working model. HCL’s team actively got involved in spec review, Test planning and manual testing on different devices and infrastructure support. HCL deployed in-house framework and customized for the customer to accelerate script development to support various mobile platforms. The client achieved complete test coverage and desired automation coverage, benefitted from increased people productivity and reduced design effort, and overall improvement in quality by defect identification.