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HCL Technologies

HCL helped to Architect, Design and Build Salesforce Solutions to enable Service and Support of Engine Diagnosis for a leading Diesel Engine Manufacturer

HCL helped to Architect, Design and Build Salesforce Solutions to enable Service and Support of Engine Diagnosis for a leading Diesel Engine Manufacturer

The client is An American Fortune 500 Corporation that designs, manufactures, distributes and sells diesel engines, filtration and power generation products across the globe.

We helped them address the following business challenges:

  • Non-availability of a single application platform for dealers and distributors leading to inconsistent ways of doing Triage, Diagnosis and Repair processes.
  • Lack of accuracy in Fault Code and Repair Time data across distributors and dealers.
  • Lack of Real-time access for warranty validation and claims
  • Inaccurate invoicing due to lack of integration with back-office systems

Download the report to know more.

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HCL provides software and services to U.S. Federal Government customers through its partner ImmixGroup, Inc. Please contact ImmixGroup, Inc. at HCLFederal@immixgroup.com

We will treat any information you submit with us as confidential.