HCLTech helped a leading dental benefits organization modernize customer engagement with an AI-powered contact center supporting millions of member interactions annually.

HCLTech helped a leading US retail pharmacy replace its legacy DTMF-based IVR with a conversational AI platform, enhancing patient experience and operational efficiency.

HCLTech helped a large healthcare provider ensure uninterrupted patient care through a specialized 24x7 Clinical Service Desk supporting physicians and critical clinical applications.

Transformed clinical application support across 100+ hospitals by creating a clinician-aligned service desk, improving accessibility, responsiveness and first-contact resolution.

Enhanced Epic Clinical Service Desk support for 7,200+ users across 53 hospitals and 1,300+ care sites, improving operational resilience and clinician experience.

Enterprise-scale EHR support enabled seamless consolidation of five EHR platforms, 1700+ applications and 23000 interfaces while maintaining uninterrupted clinical operations across the health system.

HCLTech transformed application support for one of the largest free-standing pediatric health systems in the U.S., improving responsiveness and operational control across 190+ systems.

AI-led unified IT model transforms operations, improving stability, experience and scalability for healthcare provider

A US radiology provider reliant on highly available clinical systems partnered with HCLTech to modernize IT operations, building a scalable, resilient, clinician‑centric model aligned with workflows.

GenAI-powered regulatory intelligence automates monitoring, streamlines analysis and delivers real-time insights, enabling faster decisions, reduced effort and ~30% productivity gains.

Discover how GenAI-led automation transformed quality assurance auditing for a leading biopharma firm, improving audit efficiency and reducing validation errors.

Enhanced regulatory readiness and operational efficiency with intelligent documentation