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CIO Straight Talk - Tearing Up the Traditional Outsourcing Contract

CIO Straight Talk - Tearing Up the Traditional Outsourcing Contract

Fed up with agreements that put them in a straitjacket while the world changes, companies will increasingly demand supplier contracts that are exible and focus on collaboration rather than SLAs.

Companies today find themselves in an almost untenable position. Business cycles are much shorter, making long-range planning a thing of the past. Changes in technology and consumer expectations are driving companies to adapt, innovate, and transform at an unprecedented pace. Simultaneously, the global economy continues to languish, so there is little easy money to fund the necessary innovation.

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