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HCL Technologies

HCL enables supply chain makeover through digitalization

HCL enables supply chain makeover through digitalization

Client Information

Netherlands-based Hi-tech Manufacturing organization

Business Challenges

Legacy applications with functional redundancies, higher maintenance costs, order processing delays, inventory mismanagement

HCL Solution

  • Documenting the business processes across multiple OpCos
  • Defining functional requirements of processes
  • Achieving accelerated techno-functional knowledge acquisition on ERP and Legacy applications
  • Analyzing and identifying applications for decommissioning by using the HCL IP “Decommissioning Bluebook” consisting of parameter aggregates such as the interface impact, usage/ user impact, technology impact, data impact, etc.
  • Legacy Modernization of applications developed using legacy technologies (VB, VBA, ColdFusion, Lotus Notes, and PowerBuilder) on the Microsoft platform

Technologies Used, if applicable

HCL IP “Decommissioning Bluebook”

Business Benefits

  • Reduction of cycle times by 8.5% due to process redesign
  • Successful implementation in 6 countries within budget and plan
  • Lower IT operating costs across OpCos and an established Change Control Management system
  • 50% reduction in cycle time for the entire business process by implementing a mobility solution
  • Annual savings of 36% on the support cost through enablement of the shared service center

Value Delivered

Lower IT operational costs, reduced cycle time, reduced error in order booking, higher accuracy and improved customer services.