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HCL Technologies

Customer loyalty with casinos is hard to imagine

Customer loyalty with casinos is hard to imagine

The client is a leading provider of casino technology to the biggest casino operators in the world. Despite an upgrade progress that was creating time to market issues, the client wanted to develop a unified platform for loyalty management. 


  • End-to-end development of touch screens on the electronic gaming machines to make non-gaming services available to players on the casino floor
  • Developed a patron management solution known as “GameEdge”
  • Increased yearly gaming apps upgrades by automating testing lab processes
  • Supported casino management system modules such as player account management and chip management

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