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HCL Technologies

Enabling Business Process Transformation Through Digital

Enabling Business Process Transformation Through Digital

Client Information

One of the top 5 Global Logistics Provider

Business Challenges

Lower time to market, reduced scalabiliy & increased dependency on SMEs

HCL Solution

Created real-time Freight forwarding processes enabling interaction using a single app instance. Transformed user experience for both internal and external consumption of applications / functionality with responsive, consistent, platform agnostic web and mobile user interactions & experience Platform based development approach with a Phased global rollout in 90+ countries

Business Benefits

60% reduction in customer on-boarding time, 30% faster deployment of transformation program, 25% more effective transformation by extending maintenance and support
engagement, Single global system with unified processes, data and measurement metrics, 100% legacy systems decommissioning

Value Delivered

Reduced time to market, Faster deployment of applications, Unified data and applications monitoring