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HCL’s digital solution helped a leading American logistics company improve business control by 50%

HCL’s digital solution helped a leading American logistics company improve business control by 50%

Client Information

The customer, a FORTUNE® 500 company, is a leading provider of commercial transportation, logistics, and supply chain management solutions, in North America, Europe and Asia.

Business Challenges

The customer was dependent on IT for managing business content. Consequently, the Web publishing activities lacked governance and accountability, and their Websites provided a poor user experience.

HCL Solution

HCL leveraged its proprietary product selection framework that captures the functional and non-functional requirements and assigns them a weightage based on relevance and importance. A selected list of Web content products are then rated against the features based on its experience with that product, feedback from other customers, analysts findings, and various inputs based on the Proof of Concept (POC) and historical data in the knowledge base. Based on the rating, HCL selected HP Autonomy/Teamsite as the platform of choice.

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