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Omnichannel and empathy: pillars of the new customer service
Intelligence applied to the customer journey
Watch video Using AI in banking service to scale personalization, integrate channels, analyze sentiment and maintain empathy in fluid, intelligent customer interactions.
Episode 1 - How CTOs Scale AI and Build AI-Ready Workforces with Pears...
Vijay Guntur from HCLTech and David Treat from Pearson
Watch video Vijay Guntur, CTO and Head of Ecosystems at HCLTech, joins David Treat, CTO at Pearson to examine why many AI initiatives fall short of expected returns and what leaders can do differently.
HCLTech Canada Industry Reception - Calgary 2025
Calgary 2025 #SuperchargingProgress
Watch video A glimpse of our Year-End Industry Reception bringing together clients, partners, industry leaders and dignitaries to celebrate our growth across Western Canada, shared successes and strengthen our collaboration.