Summit Insights: Elevating Customer Experience with GenAI-Powered Precision
From focused customer needs to AI-enabled self-service, Shilpa Sood, Operations Director at HCLTech, highlights how GenAI is driving a new era of personalized customer experiences—helping businesses stay ahead with intelligent, scalable support solutions.
mins
More videos
Summit Insights: Elevating Customer Experience with GenAI-Powered Prec...
Adobe Summit 2025 | Expert Interview Panel
Watch video From focused customer needs to AI-enabled self-service, Shilpa Sood, Operations Director at HCLTech, highlights how GenAI is driving a new era of personalized customer experiences—helping businesses stay ahead with intelligent, scalable support solutions.
Driving Transformation with Clariant and HCLTech
A strategic partnership enabling smarter operations and sustainable growth through innovation
Watch video Discover how Clariant partnered with HCLTech to streamline operations, enhance efficiency, and accelerate digital transformation with scalable, future-ready solutions.
AI for State, Local and Education: Smarter cities, data-driven classro...
AI for SLED: Smarter cities, trusted governance
Watch video Artificial intelligence is quickly moving from experimentation to everyday impact across public services, reshaping how governments operate, engage and deliver outcomes
