Summit Insights: Elevating Customer Experience with GenAI-Powered Precision
From focused customer needs to AI-enabled self-service, Shilpa Sood, Operations Director at HCLTech, highlights how GenAI is driving a new era of personalized customer experiences—helping businesses stay ahead with intelligent, scalable support solutions.
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Summit Insights: Elevating Customer Experience with GenAI-Powered Prec...
Adobe Summit 2025 | Expert Interview Panel
Watch video From focused customer needs to AI-enabled self-service, Shilpa Sood, Operations Director at HCLTech, highlights how GenAI is driving a new era of personalized customer experiences—helping businesses stay ahead with intelligent, scalable support solutions.
Episode 1 - How CTOs Scale AI and Build AI-Ready Workforces with Pears...
Vijay Guntur from HCLTech and David Treat from Pearson
Watch video Vijay Guntur, CTO and Head of Ecosystems at HCLTech, joins David Treat, CTO at Pearson to examine why many AI initiatives fall short of expected returns and what leaders can do differently.
HCLTech Canada Industry Reception - Calgary 2025
Calgary 2025 #SuperchargingProgress
Watch video A glimpse of our Year-End Industry Reception bringing together clients, partners, industry leaders and dignitaries to celebrate our growth across Western Canada, shared successes and strengthen our collaboration.