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Omnichannel and empathy: pillars of the new customer service
Intelligence applied to the customer journey
Using AI in banking service to scale personalization, integrate channels, analyze sentiment and maintain empathy in fluid, intelligent customer interactions.
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Omnicanalidade e empatia: pilares do novo atendimento
Inteligência aplicada à jornada do cliente
Uso de IA no atendimento bancário para escalar a personalização, integrar canais, analisar sentimentos e manter a empatia em interações fluídas e inteligentes com o cliente.
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HCLTech and Fortinet Safeguarding Critical Infrastructure
Leaders' view on the partnership
Hear from Prikshit Goel, VP and Global Practice Head, Cybersecurity, HCLTech and Nirav Shah, SVP, Products and Solutions, Fortinet, as they talk about OT security challenges for modern enterprises.
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Fireside chat: Shaping the Future with AI
Key perspectives from retail and financial services experts of two iconic Canadian brands.
Key perspectives from retail and financial services experts of two iconic Canadian brands.
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AI Agents: The art of the possible
HCLTech & Google Cloud fireside chat
In this exclusive webinar, industry experts explore the transformative potential of AI agents, from advanced reasoning to multi-agent collaboration. Learn how enterprises can prepare for what's next and hear real-world insights on operationalizing AI.
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Summit Insights: Delivering Seamless Experiences with AI Force and Agentic AI
Summit Insights: Delivering Seamless Experiences with AI Force and Agentic AI
Adobe Summit 2025 | Expert Interview Panel
Kapil Tyagi, Vice President at HCLTech, explains the shift from data-driven discussions to AI-driven execution. Learn how AI Force helps enterprises scale Total Experience by orchestrating seamless, intelligent campaigns across devices and platforms—faster than ever.
Summit Insights: Elevating Customer Experience with GenAI-Powered Precision
Summit Insights: Elevating Customer Experience with GenAI-Powered Precision
Adobe Summit 2025 | Expert Interview Panel
From focused customer needs to AI-enabled self-service, Shilpa Sood, Operations Director at HCLTech, highlights how GenAI is driving a new era of personalized customer experiences—helping businesses stay ahead with intelligent, scalable support solutions.
Summit Insights: GenAI and Agentic AI Are Reshaping Enterprise Acceleration
Summit Insights: GenAI and Agentic AI Are Reshaping Enterprise Acceleration
Adobe Summit 2025 | Expert Interview Panel
Sadagopan S, Global Head of Commercial Apps and SaaS at HCLTech, unpacks how GenAI and Agentic AI are driving a new era of enterprise agility—reducing time-to-market and amplifying impact. As Adobe’s ecosystem evolves, we are helping clients extract more differentiated value, faster and at scale.
Accelerating RAN Intelligence across Network Ecosystems (ARIANE)
Accelerating RAN Intelligence across Network Ecosystems (ARIANE)
MWC 2025 HCLTech Session
The Project ARIANE team discusses the project’s highlights at MWC Barcelona 2025
Leadership Perspectives: How AI is Powering the Total Experience Revolution
Leadership Perspectives: How AI is Powering the Total Experience Revolution
Adobe Summit 2025 | Expert Interview Panel
How will GenAI and Agentic AI revolutionize customer support, marketing automation and total experience delivery? Tune in as HCLTech leaders share insights on how AI is accelerating ideation-to-launch, enabling hyper-personalized experiences and reshaping enterprise strategies across the globe.
HCLTech and Microsoft Secured AI
HCLTech and Microsoft Secured AI
HCLTech and Microsoft partner to deliver secure, responsible AI using Azure OpenAI for enterprises
HCLTech and Microsoft have partnered to enhance AI security, combining HCLTech's engineering with Microsoft's Azure OpenAI to deliver secure, responsible AI solutions for enterprises