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Omnichannel and empathy: pillars of the new customer service
Intelligence applied to the customer journey
Using AI in banking service to scale personalization, integrate channels, analyze sentiment and maintain empathy in fluid, intelligent customer interactions.
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Omnicanalidade e empatia: pilares do novo atendimento
Inteligência aplicada à jornada do cliente
Uso de IA no atendimento bancário para escalar a personalização, integrar canais, analisar sentimentos e manter a empatia em interações fluídas e inteligentes com o cliente.
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HCLTech and Fortinet Safeguarding Critical Infrastructure
Leaders' view on the partnership
Hear from Prikshit Goel, VP and Global Practice Head, Cybersecurity, HCLTech and Nirav Shah, SVP, Products and Solutions, Fortinet, as they talk about OT security challenges for modern enterprises.
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Fireside chat: Shaping the Future with AI
Key perspectives from retail and financial services experts of two iconic Canadian brands.
Key perspectives from retail and financial services experts of two iconic Canadian brands.
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AI Agents: The art of the possible
HCLTech & Google Cloud fireside chat
In this exclusive webinar, industry experts explore the transformative potential of AI agents, from advanced reasoning to multi-agent collaboration. Learn how enterprises can prepare for what's next and hear real-world insights on operationalizing AI.
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HCLTech supercharges AI Transformation for Fonterra
HCLTech supercharges AI Transformation for Fonterra
How HCLTech Drives AI Innovation and Efficiency for Fonterra
Watch Helius Guimaraes talk about how HCLTech supercharges AI Transformation for Fonterra
Water NSW steps up to smarter Water Management with HCLTech Video Analytics Platform
Water NSW steps up to smarter Water Management with HCLTech Video Analytics Platform
Enhancing Water Monitoring with AI-Powered Video Analytics by HCLTech
Watch Philip Glastonbury talk on how Water NSW steps up to smarter Water Management with HCLTech Video Analytics Platform
Telecom merger acceleration
Telecom merger acceleration
MWC 2025 HCLTech session
Saravanan Rajendran, Sales Director, Strategic Accounts, HCLTech, Jeanette Calandra, Global Advisory Industries, Clients & Markets Leader, PwC, and Priyadarshi A. Das, Sr. Executive Vice President, TME, HCLTech, discuss merger acceleration in the telecom industry at MWC 2025.
Converged Networks: Mobility and Wireline
Converged Networks: Mobility and Wireline
MWC 2025 HCLTech session
Sanjay Misra, Associate Vice President, Margaret Rooney-McMillen, Vice President, Partner Solutions – Ecosystem, AT&T Business and Joe Lawrence, CTO Network Acceleration, HCLTech, discuss the convergence of mobility and wireline networks at MWC 2025.
Transforming customer experience: GenAI-powered churn management and retention
Transforming customer experience: GenAI-powered churn management and retention
MWC 2025 HCLTech session
Sanjeev Kumar, Vice President, HCLTech, presents on GenAI-powered churn management and retention at MWC 2025.
Banco do Brasil’s customer-centric transformation
Banco do Brasil’s customer-centric transformation
Driving CRM modernization, data-led personalization and scalable, secure banking experiences
At HCLTech, we take pride in being a key partner in Banco do Brasil’s digital transformation. As Analaura Neves de Morais Gontijo shares, our collaboration is modernizing CRM, strengthening data strategies and ensuring security, scalability and long-term value.