Airlines are now more dependent on digital technologies in the planning nd delivery of their operations. Optimizing on-time departure and arrival performance and driving zero interruptions in all customer-facing activities from reservations and check-in to on-board and arrivals, as well as all digital social media interactions, are essential.

With HCLTech's newly developed concept for an intelligent and predictive self-healing infrastructure with elastic demand management capabilities to eliminate the downtime of all applications supporting airline operations and customer service activities.