
AI and ML Services
Automate and augment key processes to help human ingenuity shine
Extend Human Capabilities with Seamlessly Integrated, Custom-fitted AI/ML models
The explosion of data in large organizations has made gaining insights increasingly difficult — and crucial. AI and machine learning help turn this challenge from burden to opportunity.
HCLTech builds machine and statistical learning models and enables advanced analytics to automatically incorporate relevant data insights directly into the actual workflow to improve the speed and quality of decision-making.

Solutions Supporting Effective AI/ML Implementation at Every Level
From implementation to maintenance, optimization and consumption, HCLTech’s proven solutions and frameworks provide a robust foundation for innovative and user-focused AI/ML applications.
Graviton
Data platform modernization framework that enables enterprises to efficiently build, deploy, monitor and maintain agile and cost-efficient modern data platforms.
AION
AI lifecycle management platform for applying machine learning to real-world problems. AION automates the complete data pipeline from raw dataset ingestion to deployable machine learning model with a low-code/no-code approach.
Cognitive Knowledge Assistant (CKA)
A one-stop solution for enterprises embarking on their Generative AI journeys, pre-bundled with multiple enterprise Large Language Model (LLM) use-cases such as chatbot, code generation, summarization and more. CKA integrates with both open-source LLMs (Llama 2, Falcon, Code T5 and more) and SaaS LLMs (like Open AI). A highly scalable system with an inbuilt knowledge graph, CKA improves employee efficiency by 30-50% and gives them more time and freedom to work on higher-value jobs.
Data Genie
Synthetic data generation for structured and unstructured data to help train and optimize models. Works for a variety of data types including images, video, time-series and tabular.
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Related Capabilities
ML and NLP services
Enable experts to focus on higher value-added tasks with ML-powered natural-language interfaces.
MLOps
Increase the scale, frequency and speed at which ML models can be deployed into production, iterated and improved.
Computer vision
Enhance process efficiency, product quality and decision-making through intelligent image analysis.
Deep learning
Automate visual tasks, improve data accuracy and enable real-time insights, enhancing operational efficiency.
Data visualization and augmented analytics
Streamline anomaly and pattern detection with engaging visualizations and automated insights.
Generative AI services
Leverage large language models and more to enhance productivity and creativity and personalize experiences at any scale.
Case Studies

Reimagining in-store experiences for a leading telecom giant
Our client, one of the largest telecom service providers in the U.S., offers a broad portfolio of smartphones, accessories, and home broadband solutions

AI-led video analytics platform to drive greater efficiency in monitoring operations
Engineered an advanced video analytics platform to drive greater efficiency and productivity in monitoring operations for WaterNSW

Streamlining ITSM with GenAI: Faster Onboarding, Smarter Support
HCLTech helped a global tools maker modernize ITSM. This reduced ticket resolution time, improved knowledge access, and streamlined onboarding for IT support engineers.

Smart Analytics for a Global Industry Leader
A global consumer and industrial firm partnered with HCLTech to modernize data and analytics, aiming to boost decision-making, reduce manual work, and scale insights across functions.

Transforming e-commerce performance with 100% uninterrupted availability
Enhancing speed, security and reliability for a leading U.S. telecom giant

AI-led identification of early signs of rust and corrosion across vast industrial surfaces
HCLTech co-engineered an AI-powered drone-based monitoring solution capable of observing and identified early signs of rust and corrosion across vast industrial surfaces for a Japanese client
Trends and Insights

Implementing multiple agents in a multicloud ecosystem requires interoperability and orchestration

Enterprises must govern Agentic AI using guardrails like guardian agents and frameworks (OWASP, MITRE OCCULT) to ensure ethical, transparent and compliant autonomous behavior

The enterprise imperative: Addressing process challenges in the age of Agentic AI
Enterprises must overcome process, data, security and interoperability challenges to unlock the full potential of Agentic AI

The pre-built revolution: How modular GenAI solutions are redefining market fit
Modular GenAI platforms are redefining enterprise AI delivery - offering scalable, pre-built solutions that boost efficiency, reduce costs and accelerate implementation across industries

Reimagining Enterprise AI: How silicon-to-software collaboration is accelerating innovation
Enterprise AI adoption jumped from 55% to 78% in a year, driven by GenAI, data readiness and business impact. Scaling AI now hinges on ecosystem-first, silicon-to-software collaboration

OT/IT Convergence: Enabling the next wave of innovation with Physical AI
OT/IT convergence, led by transformation in operational technology and powered by AI, is reshaping industries and organizations that act now will gain a decisive competitive edge


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