HCL Technologies has been recognized as a Leader in Everest Group’s Banking Operations – Services PEAK Matrix® Assessment 2022. Everest Group assessed this report based upon evaluating 31 banking operations service providers globally. Being a pioneer in this space, it offers a strong play in lending, retail banking, and FCC within banking operations and has experienced a healthy growth in these areas across small and mid-sized buyers.

Buyers are increasingly seeking for service providers who can offer strategic help in the form of proactive counselling on industry best practices, customer experience design, and faster, cheaper, and more effective transformational models. Referenced buyers have appreciated HCL Technologies for its quality of resources, cost reduction and process improvement initiatives, flexibility, and responsiveness.

“A strong push toward digital-first delivery, which was accelerated by COVID-19, demand fluctuations, and greater regulatory oversight, left both traditional and emerging financial institutions struggling last year,” said Manu Aggarwal, Partner, Everest Group.“HCL Technologies leveraged its broad coverage across the banking services portfolio, growing partner ecosystem, and co-innovation-led solutioning to provide quality resources to support its clients in their cost reduction and digital process improvement initiatives. As such, it has been recognized as a Leader in Everest Group’s Banking Operations – Services PEAK Matrix® Assessment 2022”

Download the full report to understand how HCL Technologies is catering enterprise demand and become future-ready, agile, and resilient, service provider by differentiating itself in terms of expanding geographic reach and investing in augmenting its partnership ecosystems.