Most first-generation outsourcers begin their transformation journey by outsourcing less complex finance functions, including O2C, that are repetitive and transactional in nature. HCLTech envisions O2C through end-to-end automation, powered by multiple emerging transformation technologies and solutions pre-configured for specific business roles.
HCLTech has been recognized as a Global Leader in ISG Provider Lens™ Digital Finance and Accounting Outsourcing Services 2021 for Order-to-Cash Services.
HCLTech has implemented best-of-breed technologies through its Enterprise Function as a Service (EFaaS) and global centers of excellence, powered by digital solutions that are a combination of proprietary technologies and partner tools. Around 3,740+ FTEs support the O2C portfolio from 44 delivery centers located worldwide. The services offered in this function include order management, customer master data management, billing and collections, cash applications, customer service and dispute management, and credit management.
Read the full report to know more about our strengths on how our outcome-based pricing models delivers customized and localized O2C solutions to global CFOs and CIOs.