HCL Technologies named as a Leader in ISG Provider Lens™ Procurement BPO and Transformation Services - BPO Services – Large Accounts, 2022.
HCL’s procurement BPO portfolio is supported by more than 30 locations in India, China, the Americas, Europe and the Philippines. HCL’s procurement BPO engagements increasingly integrate with enterprise clients’ digital transformation initiatives. HCL manages more than $64 billion in annual spend for more than 45 clients.
As per Bruce Guptill, Distinguished Analyst and Executive Advisor, Global, ISG, "In procurement BPO for midmarket client firms, HCL stands out because it has a dedicated midmarket-focused organization that actively adapts sales efforts, solution design, and support models to suit midmarket firms’ unique business and ecosystem requirements."
Read this ISG report to understand how HCL's robust advancement in procurement BPO capabilities and offerings move HCL to Leader status in 2022.