Everest Group assessed this report based upon evaluating 26 service providers globally. HCL Technologies' vision is to provide digital workplace services, which enable a fluid workplace that is intuitive, personalized, and available on-demand. This is in line with its strategy for a workplace that is human-centered and hybrid, which delivers consumer-grade experience, provides enterprise-level security, respects user demographics, and focuses on employees' well-being.
As per Everest Group, “To build a sustainable workplace ecosystem, a conscious effort is needed to move away from stopgap solutions and enhance the focus on critical components of the digital workplace that have been eclipsed by business continuity challenges in the last two years, such as governance, employee experience management, employee burnout, virtual culture and talent building, data privacy, user enablement, and compliance,” said Udit Singh, Practice Director, Everest Group. “HCL Technologies has built solutions to enable enterprises to a adopt hybrid workplace model and made dedicated investments in talent, sales, and consulting capabilities, which have contributed to its position as a Leader in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2022. Clients appreciate HCL Technologies for its flexibility in service delivery and providing zero touch support during pandemic.”
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