Autonomous Networks: AI-driven Networks

Overview

Reimagining Network Operations with Self-learning, Intent-driven Automation

Modern networks require more than speed and scale. They demand intelligence, agility and autonomy. HCLTech’s autonomous network solutions empower telecom operators to move beyond reactive, manually managed environments into dynamic, AI-based, self-healing networks. Built on a foundation of intent-driven orchestration, closed-loop automation and real-time, cross-domain intelligence, our solutions are aligned with TM Forum’s automation maturity model.

We bring zero-touch operations and predictive intelligence to every layer of the network. Agentic AI powers real-time detection, root-cause analysis and proactive optimization, freeing your teams to focus on business outcomes. Leveraging open APIs/platforms, deep domain expertise and a robust ecosystem of partners, we deliver end-to-end network assurance and optimization, enabling self-organizing networks that continuously learn, adapt and respond to changing conditions in real time.

Core capabilities:

Self-learning intelligence
AI-based network framework
AI/ML-based orchestration intent-generation
Agentic AI “Network Assistants”
Closed-loop assurance
Cross-domain insight correlation

HCLTech Autonomous Networks Portfolio

AIM Framework for Autonomous Networks

Assess Implement Manage (AIM) framework ensures seamless end-to-end managed service. It is a dedicated, AI-driven approach designed to steer telecom operators through their autonomous network journey, from assessment to implementation and ongoing management

Assess

Evaluate the current state of autonomous network implementation by domain and system, leveraging AN assessment tools and frameworks.

Implement

Deliver engineering services for OSS enhancements, network automation and AI implementation, ensuring targeted and effective transformation.

Manage

Provide SLA-driven operations to manage, sustain and enhance the OSS stack for autonomous networks, supporting continuous improvement and next-level automation.

Our Solutions

Automation and Intelligence Layer

This layer infuses the network with predictive AI, service-level models and automation engines. It enables real-time observability, closed-loop assurance and proactive optimization across all domains.

Automated assurance

Closed-loop automation for proactive network operations management, optimizing user experience.

Automated business operations

Agentic AI-based capacity expansion and predictive models for network design and deployment.

Infrastructure as Code (IaC)

CI-CD-CT automation for network function upgrades and maintenance.

Network API Platform (NMP)

TMF, GSMA, CAMARA-compliant platform for network monetization and API exposure.

Data and intelligence

We offer predictive AI models, Service Level Models (SLM), digital twins and domain-specific agents for analytics and automation.

OSS Solutions Layer

This layer features a comprehensive suite of OSS solutions, comprising HCLTech-owned, partner and open-source products. These digital OSS platforms are equipped with AI capabilities and support resource, service and business-level automation for all domains.

Inventory, topology, data lakes

Existing inventory and topology systems, OSS/BSS data lakes for foundational network management

FCAPS systems, assurance systems

Predictive AI modeling for cloud infrastructure and NF capacity monitoring, planning and design

Domain orchestrators, SDN

Efficient and dynamic network management using cutting-edge orchestration and SDN technologies

NWDAF, SMO, MDAF

3GPP compliant NWDAF and MDAF. Insights across network performance; SMO for RAN Automation

Driving Meaningful Outcomes with Autonomous Networks

Up to 30% faster mean time to repair through comprehensive visibility

~25% reduction in average handle time via RCA and deep-dive analysis

~35% improvement in quality of experience through proactive, predictive actions

10–15% OPEX/CAPEX savings from optimized configuration and sustainable operations

Why HCLTech

Autonomy with intelligence. Simplicity with scale. Performance with prediction.

We guide your transformation into the next era of network intelligence, where every node adapts, every decision learns and every interaction evolves.

With HCLTech, you don’t just evolve networks — you create self-learning, future-ready systems designed to perform, adapt and grow with intelligence.

Standards-aligned by design

Aligned with 3GPP, TMF, CAMARA and GSMA Open Gateway standards and frameworks.

Accelerating outcomes

Proven platforms and accelerators like ILC, NDTP, NWDAF, eIUM, NAP, and NetSight cut time-to-value.

Cross-domain mastery

Deep expertise across ran, core, transport and cloud, unifies operations and drives end-to-end automation.

Ecosystem advantage

Strategic collaboration with hyperscalers and leading network vendors scales adoption and innovation.

Agentic AI for Smarter, Zero-Touch Networks