Efficiency Redefined: Banking Process Evolution
Increasing demand for digital experiences among customers and heightened competition from fintech and tech-savvy enterprises are compelling banks to overhaul their core platforms and services by infusing their offerings with modern technologies like Intelligent AI, Automation, Data Analytics and Generative AI.
HCLTech’s Banking Operations Practice bridges the gap between customer expectations and enterprise offerings to foster sustainable growth by swiftly executing lasting transformations powered by our deep domain expertise.
Revamping banking dynamics: Our Offerings
Revolutionize your banking framework with our tailored process transformation solutions, optimizing efficiency, compliance, and innovation for a competitive edge in the digital landscape
Robotic Process Automation (RPA)
Transforming repetitive tasks by leveraging Robotic Process Automation (RPA) for increased efficiency 
Toscana
A Business Process Suite provides a platform for business stakeholders to drive enterprise-wide Digital Transformation and optimize processes via auto Work Distribution, Prioritization, Exception and approval Management, Audit Trails, Compliance, SLAs Management, driving efficiencies
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Case Studies
HCLTech’s transformation cleared invoice backlogs, recovered millions and introduced intelligent automation for scalable, compliant finance operations.
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A leading multi-asset exchange and market infrastructure provider in Asia plays a pivotal role in enabling seamless trading and investment across asset classes.
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HCLTech as their manufacturing engineering partner delivered accelerated go-to-market processes for innovative new automotive models.
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How the Commonwealth Bank of Australia partnered with HCLTech to migrate its legacy system to the cloud, enable AI adoption and drive business agility.
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A leading ASEAN insurer streamlined MI reporting across 14 markets, enhancing compliance, visibility, and decision-making by replacing fragmented legacy systems with a centralized framework
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Our client, one of the largest telecom service providers in the U.S., offers a broad portfolio of smartphones, accessories, and home broadband solutions
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Looking ahead to an autonomous, intelligent and hyper-personal future for financial services in 2026
AI-powered global capability centers, autonomous banking, intelligent decisioning and hyper-personalized agentic customer experiences — four powerful trends set to redefine financial services in 2026
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Commerzbank’s Dr. Roland Nehl and HCLTech’s Monu Kurien Mathew explore how regulation, real-time payments, stablecoins and GenAI are transforming cross-border payments and what banks must do next
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From experimentation to execution: AI’s real role in the future of payments
Banks and payment providers are racing toward AI, while wrestling with risk, readiness and regulation
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At Sibos 2025, HCLTech and Mastercard leaders unpack how banks can keep pace with instant payments while restoring trust amid rising social-engineering scams
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Banks and payment providers are accelerating toward autonomous operations, while combining AI, composable architecture and human oversight to boost trust, speed and resilience
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From prompts to predictable workflows: Pega on the autonomous future of payments
At Sibos 2025, Alan Trefler, Founder and CEO, Pegasystems joined HCLTech to unpack how agentic systems, workflow-first design and an explainable approach can take payments from friction to autonomy
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