What makes a chatbot “AI” and how does it fit into the overall AI industry? Are there other elements of AI that should be employed to provide the value that you are looking for? What is RPA and why doesn’t my bot do that? All great questions that will require us to get in touch with our inner geek for just an uncomfortable moment
Blog Category Listing
Part IV – Conversational AI: an AI Sibling or Distant Cousin?
Part III - The Maturity Mismatch (Why Your Chatbot Will Never Work)
Is your organization too mature for chatbot technology, or is it the other way around? We will take an honest look at which organizations can benefit the most from this technology and explore how mature conversational AI is today, from a technical perspective. We will also touch upon the subject of ethical AI in practice and what that means for your organization.
Part II – The Value Proposition (or so I am Told)
Part II gets into the value proposition. What was the business problem you were trying to solve? What were you sold? What questions did you ask in the sales cycle, or perhaps what questions should you have asked? We will take a deeper look into the common drivers in the decision to employ Conversational AI, and the realities about the value proposition that you should expect in practice. We will also touch on “The Use Case Conundrum” and why Conversational AI is not a silver bullet.