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The trends in WAN connectivity are advancing at a rapid pace. Companies are moving away from the traditional MPLS network to a multi-technology and telecom stack. With these technologies becoming mainstream, it is imperative for companies to select…
With newer security tools and technologies vying to occupy enterprise mindshare, fundamental security best practices and time tested processes are at times neglected, resulting in a condition of stasis. An experienced & mature cyber security…

Jun 06, 2017

Disaster Recovery and Healthcare

By:

Yvonne Rodgers, Account CTO

A robust disaster recovery solution is critical to healthcare. Business-IT collaboration and a sound investment in the correct IT service provider can enable a quick and effective response. 

Jun 05, 2017

Living beautifully in a connected world

By:

Kimberly Rose, AVP & Regional CTO (Americas)

A smart home is at the crux of the Digital City – using IoT devices to simplify cooking, driving, and even sleeping. The first blog in a series of three imagines life in a world of ‘living’ devices.

Feb 02, 2017

You have taken the “cloud first” decision. Now what?

By:

Daniel Lawson, Regional Chief Technology Officer

Once you decide to maximize business value with a cloud first strategy, you must outline a roadmap geared for business outcomes, while bypassing typical organizational pitfalls.

Aug 12, 2016

What is Orchestration and Choreography in ITSM? - Part 1

By:

Kalyan Kumar, Chief Technology Officer and Head, Ecosystems

Orchestration and choreography play an integral role in IT operations. While the former drives coordination and direction of operations in an autocratic fashion, the latter involves planning and control of operations in an autonomous manner.

Aug 12, 2016

What is Orchestration and Choreography in ITSM? - Part 2

By:

Kalyan Kumar, Chief Technology Officer and Head, Ecosystems

In the complex multivendor model for IT services, orchestration between competitive vendors is imperative. Further, choreography of microservices ensures smooth monitoring, enabling agility in the overall delivery of services.

Aug 12, 2016

NLP and the future of enlightened businesses

By:

Kalyan Kumar, Chief Technology Officer and Head, Ecosystems

NLP, a key AI module, automates query-service processes by ‘learning’, reducing wait-time and costs with preventive insights from negative instances. HCL’s AI solution, DryICE was felicitated in the NLP category at the AI Summit, 2016.

Jul 01, 2016

The Digital Revolution shifts the “demands” of IT leadership

By:

Andrew Guzman, Vice President & CTO - Americas

The digital transformation has changed the role of the enterprise technology leader. As technology drives business decisions today, the IT leader in 21CE has to be a multi-faceted business strategist