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ESG's increasing relevance Right around the time when COVID-19 evolved to become a pandemic, it served as a clarion call for procurement profess
Global shared services (GSS) have played a major role in shaping the business landscape of today. In addition to their domain-specific proficiency, they often contribute to raising the levels of overall efficiency and induce agility to non-core…
With goals of serving customers better and delivering new value faster, if your organization is open to transparent customer-centric collaboration, fostering a digital-era keiretsu approach with an ecosystem of partners is a great way to start. The…

Jul 23, 2021

Covid19 accelerates Remote Patient Monitoring Adoption

By:

Samuel Thangminlal Khongsai, Lead Associate, Digital Process Operations

Healthcare has benefitted tremendously from the advancement of Science and technology. As a result of technology advancement, patients can be remotely monitored and advised regarding their health conditions and medications as well. Various…
In software implementation, documentation describes the software application to users, including technical manual and instructional information on how to perform tasks within the software. Most organizations understand the importance of…
When implementing or upgrading a new technology, it is critical to provide training to end-users so they can understand their role in utilizing the technology. Understanding the details of your organization’s training needs is an important step to…
When an organization implements a new software solution, change is often forced upon users and they are expected to just accept it, but this doesn’t need to be the case. While things can get hectic during an implementation project, properly…

Mar 01, 2021

Look up! The sky is the limit

By:

Srimathi Shivashankar, Corporate Vice President and Program Director, New Vistas

‘[U]ne voûte de cristal impénétrable’ meaning ‘an impenetrable crystal vault’ was coined by George Sand, a female French author. She expressed this phrase in the 1830s while describing a heroine’s agony on feeling her wings collapse and forming a ‘…

Feb 05, 2021

Creating Harmony between Planet, People, and Prosperity

By:

Christina Herden, Global Head of Sustainability

Creating and sustaining harmony is important for an organization's growth and encompasses dimensions other than simply generating revenues. With the world under constant threats due to increasing human activity, it is becoming increasingly crucial…