Sourcing Advisors represent a growing industry of market influencers that are transforming the outsourcing markets across the world. These firms (and independent individuals) are involved in the majority of large and complex ITO and BPO deals, providing a range of services to clients from developing sourcing strategies and target operating models, to running provider selection processes and contract negotiations through to managing transformation, governance programs and deal restructuring.
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Unlocking the Door to Successful User Adoption: 4 Tips for Conducting Needs Analysis
When implementing or upgrading a new technology, it is critical to provide training to end-users so they can understand their role in utilizing the technology. Understanding the details of your organization’s training needs is an important step to developing effective training materials. Details such as which users need training, what training they need, and the optimal time for training are equally important to developing the training itself. By conducting a needs analysis, your organization will be able to best fill the gap between actual and desired knowledge and skills and empower your users to utilize the new technology and increase productivity. User adoption experts Steve Judge (HCL Technologies) and Brian Thompson (Eagle Consulting Partners) provide four tips for conducting a needs analysis as part of their blog series, Unlocking The Door to Successful User Adoption.
Three Keys to Unlocking the Door to Successful User Adoption
When an organization implements a new software solution, change is often forced upon users and they are expected to just accept it, but this doesn’t need to be the case. While things can get hectic during an implementation project, properly allocating time to create and execute an effective adoption strategy will allow your organization to unlock the door to successful user adoption and drive real value from software investments.
Steve Judge, a recognized expert in user adoption and customer education at Enterprise Studio by HCL Technologies, shares how three keys your organization can unlock the door to a successful user adoption strategy within your organization. Steve has over 10 years of experience working with customers to improve user adoption and the business value of software. He offers expert advice to guide customers in selecting and implementing the best user training and education for their specific needs.
