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Ensure Business Resilience
119

Aug 24, 2021

Ensure Business Resilience and Crisis Management with Global Shared Services

Anoop Tiwari Senior Corporate Vice President, Digital Process Operations

Global shared services (GSS) have played a major role in shaping the business landscape of today. In addition to their domain-specific proficiency, they often contribute to raising the levels of overall efficiency and induce agility to non-core...
The Keiretsu in the Digital Age
341
With goals of serving customers better and delivering new value faster, if your organization is open to transparent customer-centric collaboration, fostering a digital-era keiretsu approach with an ecosystem of partners is a great way to start. The...
Covid19 accelerates Remote Patient Monitoring Adoption
57

Jul 23, 2021

Covid19 accelerates Remote Patient Monitoring Adoption

Samuel Thangminlal Khongsai Lead Associate, Digital Process Operations

Healthcare has benefitted tremendously from the advancement of Science and technology. As a result of technology advancement, patients can be remotely monitored and advised regarding their health conditions and medications as well. Various...
Successful User Adoption: A Primer on the Documentation Process
73
In software implementation, documentation describes the software application to users, including technical manual and instructional information on how to perform tasks within the software. Most organizations understand the importance of...
Unlocking the Door to Successful User Adoption
93
When implementing or upgrading a new technology, it is critical to provide training to end-users so they can understand their role in utilizing the technology. Understanding the details of your organization’s training needs is an important step to...
Solution Adoption Strategy
148
When an organization implements a new software solution, change is often forced upon users and they are expected to just accept it, but this doesn’t need to be the case. While things can get hectic during an implementation project, properly...
Look up! The sky is the limit
225

Mar 05, 2021

Look up! The sky is the limit

Srimathi Shivashankar Corporate Vice President and Program Director, New Vistas

‘[U]ne voûte de cristal impénétrable’ meaning ‘an impenetrable crystal vault’ was coined by George Sand, a female French author. She expressed this phrase in the 1830s while describing a heroine’s agony on feeling her wings collapse and forming a ‘...
Profit Planet People
367
Creating and sustaining harmony is important for an organization's growth and encompasses dimensions other than simply generating revenues. With the world under constant threats due to increasing human activity, it is becoming increasingly crucial...
Responsible investing through ESG lens
344

Nov 19, 2020

Responsible investing through ESG lens

Avinash Dave Global Practice Manager, Capital Markets Services, Financial Services

The infamous $100 billion company of 2000, Enron Corporation, was named “America’s most Innovative Company” for six consecutive years before it declared bankruptcy in 2001. It was revealed of practicing systemic and creatively planned accounting...
The Keiretsu in the Digital Age
341
With goals of serving customers better and delivering new value faster, if your organization is open to transparent customer-centric collaboration, fostering a digital-era keiretsu approach with an ecosystem of partners is a great way to start. The...
Ensure Business Resilience
119

Aug 24, 2021

Ensure Business Resilience and Crisis Management with Global Shared Services

Anoop Tiwari Senior Corporate Vice President, Digital Process Operations

Global shared services (GSS) have played a major role in shaping the business landscape of today. In addition to their domain-specific proficiency, they often contribute to raising the levels of overall efficiency and induce agility to non-core...
 ‘New Normal’ in Airline
1,936

May 20, 2020

The ‘New Normal’ in Airlines | COVID-19 and Beyond

Vaibhav Sharma Travel Industry Solution Expert

COVID-19 has brought a change that might just be here for some time. The new norm of social distancing had impacted the way we travel. Things have changed and airlines, being one of the foremost industries that have got impacted, need to think of...
Powershell
1,094
Blog talks about powershell and its usage. It can be used across domains and is of much greater help since it is quite simple to use. Blog shared the information about its usefulness and advantages over other languages. The example shown in the blog...
Lessons from COVID
1,375

Jun 08, 2020

A-Z of Lessons from COVID

Devendran Shanmugam Oracle CoE Partnership Manager

Today, the world finds itself in the middle of an unprecedented trial because of the COVID-19 pandemic. While its negative outcomes are there for all to see, the pandemic has brought with it some invaluable lessons for us to learn from. These...
Hybrid Agile
303
Using an Hybrid Agile approach to large program delivery gives the business the outcomes it wants – to know what they are going to get, when they are going to get it, how much will it cost, and for keeps users engaged to ensure a solution with a...
Courage – The Unstoppable Value
732

Aug 20, 2020

Courage – The Unstoppable Value

Srimathi Shivashankar Corporate Vice President and Program Director, New Vistas

Courage is a key part of HCL’s DNA and one of the core values on which we function every day. Much like how F1 drivers take split-second decisions at turns in the track to surge ahead, leaders at HCL show similar courage and prescience to advance...
Profit Planet People
367
Creating and sustaining harmony is important for an organization's growth and encompasses dimensions other than simply generating revenues. With the world under constant threats due to increasing human activity, it is becoming increasingly crucial...

Sourcing Advisor Relations – best practice
Edward Gardner - Associate Vice President, Influencer Relations | February 5, 2015
1210 Views

Sourcing Advisors represent a growing industry of market influencers that are transforming the outsourcing markets across the world. These firms (and independent individuals) are involved in the majority of large and complex ITO and BPO deals, providing a range of services to clients from developing sourcing strategies and target operating models, to running provider selection processes and contract negotiations through to managing transformation, governance programs and deal restructuring.


Anoop Tiwari

Ensure Business Resilience and Crisis Management with Global Shared Services
Anoop Tiwari - Senior Corporate Vice President, Digital Process Operations | August 24, 2021
119 Views

Global shared services (GSS) have played a major role in shaping the business landscape of today. In addition to their domain-specific proficiency, they often contribute to raising the levels of overall efficiency and induce agility to non-core business areas. They have helped numerous organizations looking to provide customer-centric products and services stay one step ahead of the competition.


Abhay Chaturvedi

How to Unlock More Customer Value: The Keiretsu in the Digital Age
Abhay Chaturvedi - SVP, Hi-Tech Industries, | August 2, 2021
341 Views

With goals of serving customers better and delivering new value faster, if your organization is open to transparent customer-centric collaboration, fostering a digital-era keiretsu approach with an ecosystem of partners is a great way to start.

The digital era has reshaped nearly every type of relationship—those between school-age friends; students and teachers; patients and doctors; citizens, the media and the public sector; and of course business colleagues and partners.