Global shared services (GSS) have played a major role in shaping the business landscape of today. In addition to their domain-specific proficiency, they often contribute to raising the levels of overall efficiency and induce agility to non-core busin...
Employee engagement is one of the hardest metrics to quantify, especially with respect to its impact on the bottom-line of any business. In the US, separate research from Gallup and The Engagement Institute estimates that a diseng...