Harkul Ram | HCL Blogs

Harkul Ram

Consultant, Pre-Sales & Solutions, Fluid Contact Center Team , HCL

Writes About :

Harkul Ram is a Technical Solution Consultant with a vast experience assisting clients in getting the most out of their investments. With experience in industry-leading NextGen Contact Center solutions, specialized in Contact Center customer experience. Harkul holds an MBA in Software Solution Management from Symbiosis International University. Currently employed by HCL Technologies as a Contact Center Practice Consultant.

Future of Operations: Gig Services in Contact Centers

By:

Harkul Ram, Consultant, Pre-Sales & Solutions, Fluid Contact Center Team

Mukesh Singh, Associate General Manager

COVID-19 has disrupted the status quo for most businesses across industries worldwide and forced them to think different and innovate key functions of their CX (customer experience) strategy. Investments in digital and a focus on next-gen techno...

Covid-19

Leader speak

Technology

Industries

I have an Idea

Guest Blogs