Modern technology has become a core part of our workplace, with virtually all jobs requiring increasing levels of ‘tech literacy’. From the C-suite, to the employees of the contact center, everyone relies on machine learning, collaboration tools, and...
There is no clear end in sight of the COVID-19 pandemic. Enterprises are now busy with investments for a hybrid work environment. Money, time, and ideas being poured into improving the workplace – both within traditional office workspaces and in remo...
The post-pandemic world is accelerating the rush to embrace digital technologies—but the focus has been a bit lopsided. While investments in cloud, data analytics, Artificial intelligence (AI), Machine learning (ML), and other workplace solutions hav...