Standard Chartered’s Vidya Vidyasagar explains how culture, metrics, cloud strategy, regulation and DE&I come together to shape a more resilient, data-driven future in banking

How data, AI and cloud are converging to enable organizations that sense, decide and act in real time — without human bottlenecks

As chips move into safety-critical and AI-intensive systems, design-for-testability (DFT) and robust testing are now core to silicon reliability and customer trust

Commerzbank’s Dr. Roland Nehl and HCLTech’s Monu Kurien Mathew explore how regulation, real-time payments, stablecoins and GenAI are transforming cross-border payments and what banks must do next

Banks and payment providers are racing toward AI, while wrestling with risk, readiness and regulation

At Sibos 2025, HCLTech and Mastercard leaders unpack how banks can keep pace with instant payments while restoring trust amid rising social-engineering scams

Agentic AI is transforming contact centers into autonomous digital agents that collaborate with humans to reduce effort, enhance experiences and maximize platform value

Government agencies are under growing pressure to modernize their contact centers, match private-sector experiences and harness GenAI without losing trust, control or compliance

Rethinking Copilot: Why impact depends on integration, behaviour and design

As Generative AI reshapes customer service, forward-thinking enterprises are turning their contact centers into growth engines that drive revenue, insight and brand loyalty

Financial institutions are transforming their contact centers into trusted, AI-enabled advisory hubs, without compromising security or compliance

Scalable AI solutions are transforming manufacturing, energy and utilities by reducing downtime, improving efficiency and enabling predictive maintenance