Traditionally data entry has been a cumbersome task for the customer service team for a 3PL, especially in today’s software world. Real time information is critical, especially in the supply chain industry. Without relevant data, shippers are unable to make intelligent business decisions. The need for business intelligence is causing shippers to rely heavily on their carriers to provide them with shipping information quickly, but managing multiple data systems is time consuming and inefficient. What does this pressure for timely and accurate information mean for carriers? It means if you are managing your transportation through manual processes, you are invariably going to fall behind.
- Industry Left Col
- Industry Right Col