HCLTech Autowise Companion

Overview

HCLTech AutoWise Companion is a transformative GenAI solution designed to enhance customers' automotive purchasing journeys. The platform provides a seamless and impactful experience for buyers and automotive manufacturers (OEMs), powered by advanced language models and multi-modal capabilities.

The solution offers customers a personalized and guided approach to vehicle selection. By understanding individual preferences and needs, the system generates tailored recommendations, detailed feature explanations and customized brochures to help buyers make informed decisions. Customers can engage in natural language conversations to explore vehicle specifications, pricing and other key details, empowering them to choose the best model that fits their requirements confidently.

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Overview

Features

For OEMs, the HCLTech AutoWise Companion solution delivers data-driven insights to drive strategic decisions and boost sales

The platform aggregates and analyzes customer feedback from various sources, including quality repoking tools, social media reviews and transaction data. This allows OEM managers to understand customer sentiments better, identify areas for improvement and formulate targeted strategies to enhance customer satisfaction and loyalty

Target customers

The target customers are automotive manufacturers and dealerships looking to streamline the purchasing experience, improve customer engagement and make data-driven decisions.

Benefits

Personalized vehicle recommendations
Personalized vehicle recommendations

The solution leverages advanced language models and multi-modal capabilities to understand individual customer preferences and provide tailored vehicle recommendations, empowering buyers to make informed purchasing decisions

Data-driven insights for OEMs
Data-driven insights for OEMs

By aggregating and analyzing customer feedback from various sources, including quality repoks, social media reviews and transaction data, the platform enables automotive OEMs to gain valuable insights and make strategic, data-driven decisions to boost sales and customer satisfaction

Seamless Cloud-Based Delivery
Seamless Cloud-Based Delivery

Leveraging the power of Amazon's generative AI services and the robust AWS technology stack, the HCLTech AutoWise Companion solution is delivered as a scalable, cloud-based platform, allowing for easy integration and quick benefit realization

AWS services used

Amazon Bedrock
AWS technology stack
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