In the era of digitalization, we intend to build disruptive Digital Product Support in the field of printing. Our key offerings are hands-on support, multi-disciplinary support, multiple subsystems, knowledge, and lab support. Our every offering focused on the following: higher support availability, call/ticket volume reduction, lower AHT/MTTR, higher remote-resolve cases, and more importantly fewer field dispatch. We also offer AI-powered BOT which reduces manual configuration, increases the auto resolution of Tier 1 tickets, and, thereby, increasing accuracy rate.

Download this brochure to find out more about our Digital Product Support offerings and success stories.

In the era of digitalization, we intend to build disruptive Digital Product Support in the field of printing. Our key offerings are hands-on support, multi-disciplinary support, multiple subsystems, knowledge, and lab support. Our every offering focused on the following: higher support availability, call/ticket volume reduction, lower AHT/MTTR, higher remote-resolve cases, and more importantly fewer field dispatch. We also offer AI-powered BOT which reduces manual configuration, increases the auto resolution of Tier 1 tickets, and, thereby, increasing accuracy rate.

Download this brochure to find out more about our Digital Product Support offerings and success stories.