iSAM is a collection of products harnessing the latest SAP Technologies to provide world-class intelligent Service and Asset Management capabilities supporting the specific business challenges of Complex Asset Maintenance Repair and Overhaul (MRO). iSAM products can be adopted individually to solve specific business challenges by directly enhancing and integrating with the SAP S/4HANA EAM solutions. They can also be adopted as a suite of capabilities to provide integrated maintenance processes or alongside the iMRO Digital Core to provide a comprehensive set of MRO capabilities.

HCLTech iSAM Maintenance Operations Insights provides a comprehensive suite of embedded analytics to help production managers ensure the on-time completion of large complex maintenance events, enabling assets to be returned to service and preventing unplanned disruption to business activities.