Kalyan Kumar

"The idea is to build a 'workplace of trust,' create and abstract employee experience from the location and the device, and enable productive working at scale."

Kalyan Kumar

CVP & CTO, IT Services, HCL Technologies

Rakshit Ghura

“At HCL Technologies, we took a people-centered approach with our fluid workplace strategy, which prepares enterprises with intuitive, personalized, and on-demand workspaces designed for both the new normal and the “next normal.”

Rakshit Ghura

VP and Global Head – Digital Workplace Business, HCL Technologies


The future of work is here, and it came early

In the wake of the COVID-19 crisis, organizations need to assess the disruptions caused in the world of work. Corporate cultures must adjust accordingly and evaluate the optimal mix of humans and technology to promote engagement, productivity, and growth. The changes we see today may not simply be the reaction to a pandemic but indicative of a more permanent way of working in our future.

For companies to transition to the workplace of tomorrow, they must act today. This journey, however, requires an understanding of the factors driving the future of work and how best to prepare, plan, and organize to embrace new ways of working.

Discover the Future of Work in this exclusive whitepaper by Harvard Business Review Analytic Services to know how your organization can venture ahead.

Discerning perspectives on the Future of Work

The whitepaper covers the perspective of eminent industry leaders, subject matter experts, and senior executives who are witnessing the change in their organizations and ecosystem around them. Here are some of the highlights of their views.

Embracing the Future of Work

Embracing the Future of Work

New technologies, emerging skill sets, and the rise of the alternative workforce are prompting businesses to rethink the way people work.

Reshaping the Employee Experience

Reshaping the Employee Experience

To strategize for the future, organizations need to reimagine the employee experience and turn to people analytics data for workforce planning

Adapting to a New Paradigm

Adapting to a New Paradigm

This transition to the future of work must be managed by a single individual or a cross-functional team responsible for the vision and the plan.

Charting a course for the Future of Work

Businesses today have a unique opportunity to reimagine and shape how people get work done. While it’s unclear how the future will unfold, the following advice will help organizations prepare for the changes to come.


Define what the future could look like

Consider what’s possible, what’s probable, and what’s preferable in terms of what work may look like for your organization.

mindset image

Adjust your mindset

Think differently about the structure of work and the workforce.

employees image

Analyze your employees

Businesses need to know what talent they have in order to plan for what they need.

Develop employee

Develop employee best practices

Establish methods for identifying, hiring, managing, and retaining your workers.

Establish management

Establish knowledge management

Develop policies, procedures, and technologies for managing, creating, and sharing the materials and deliverables that contractors use in the execution of their work.

Monitor trends

Monitor trends

Develop methods to monitor and assess trends.

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“Leading organizations are preparing for the future by upskilling employees, so that they can embrace change at the speed that future business demands. This requires clear communication and a cohesive change management strategy.”

Alex Clemente

Managing Director of Harvard Business Review Analytic Services