Case Studies on AI
Discover how HCLTech delivers transformation through AI across industries.
Driving human-AI harmony: Copilot contact center elevates customer experience
55% self-service resolution, 100% intent accuracy boost and 350 agents onboarded for seamless customer support
AI-powered solution removes uncertainty and bottlenecks
A global cloud leader partnered with HCLTech to enhance data classification for faster time-to-market and compliance with global regulations.
HCLTech drives digital transformation for an electronic components and services leader
Accelerated digital innovations modernize operations, reaching the heights of service excellence
GenAI boosts software quality and release speeds by 20% for Global Tech company
HCLTech streamlines ticket-to-test case mapping, reducing bugs and manual effort while improving test coverage and customer satisfaction
Modernizing global service desk operations with Agentic AI
A leading global biopharma firm leverages AI-driven transformation to reduce manual intervention and enhance service efficiency and user experience.
Driving operational excellence with GenAI on AWS
A UK gas network modernized engineering operations with a GenAI solution on AWS, enabling secure and scalable access to documents for improved efficiency and productivity.

Engineering environmental transparency for semiconductor value chain readiness
Enabling end-to-end LCAs and EPDs aligned with ISO and EN standards for a leading global provider of high-vacuum valves
Accelerating DevOps maturity through automated test coverage
An Australian logistics leader advanced DevOps maturity by automating unit test creation for legacy code, boosting coverage, reducing manual effort and accelerating its transformation goals.
Overcoming legacy database challenges in logistics modernization
An Australian logistics leader aimed to modernize a 35-year-old MySQL system by reverse-engineering its complex legacy database to enable safe migration, reduce risks and recover lost tribal knowledge
Enhancing IT asset visibility with RFID-powered smart material tracking solution on AWS
The client implemented an RFID-based tracking system to replace manual asset management, enabling real-time visibility, accurate audits and improved traceability across IT assets.
How a European telecom achieved agility and sustainability with HCLTech
Building a Future-Ready, Sustainable, and Agile Telecom Enterprise with HCLTech
Digital documents firm & HCLTech shape smarter AI future
Digital documents product and services company’s collaboration with HCLTech opens a smarter, AI-ready future