AI-powered contact center transformation drives $150M savings
HCLTech’s AI-powered CCaaS transformed a global delivery leader’s contact center, boosting automation, CSAT and omnichannel efficiency delivering $150M savings and smarter customer experiences.
AI-driven innovation for a global EV charging leader
Driving innovation and AI-powered customer experience for a global EV charging leader
AI-driven network insights platform for a leading US Telecom operator
An American telecom giant unified a fragmented network using AI-powered intelligence, transforming complexity into a competitive advantage and enabling seamless, data-driven operations.
The autonomous enterprise playbook: Rewriting infrastructure management
A bold transformation story of how a global enterprise is building an AI-powered, automation-first infrastructure to achieve zero downtime, smarter operations, and future-ready scale.
Streamlining IT operations with Agentic AI from HCLTech and Google Cloud
The client partnered with HCLTech and Google Cloud to enhance operational efficiency and accelerate decision-making through Agentic AI.
Modernizing healthcare data ecosystems with HCLTech and Google Cloud
The client was looking to modernize their legacy data warehouse platform to support scalable, secure and data-driven operations.
Enabling enterprise intelligence with HCLTech and Google Cloud
The client partnered with HCLTech and Google Cloud to explore the potential of Agentic AI in enhancing enterprise productivity and decision-making.
Automating AI quality evaluation with HCLTech and Google Cloud
A global ride-hailing and mobility leader partnered with HCLTech and Google Cloud to transform its AI-based code generation quality.
Accelerating financial services cloud transformation with HCLTech and Google Cloud
A leading financial services provider in Northern Europe partnered with HCLTech and Google Cloud to modernize its on-prem large-scale VMware infrastructure.
Health insurer cuts costs and improves CX with unified digital engagement
Rapid migration to conversational AI and live chat delivers 80K monthly interactions and 30% self-service success
Global tech company saves $500K with AI-powered code review transformation
HCLTech’s automated tool elevates code quality, developer empowerment and efficiency
Modernising contact center to deliver smarter, faster and improved experiences
How a leading retailer transformed rising call volumes and stalled IVR modernization into a 34.9% containment boost and real-time insights with HCLTech CCaaS Solutions