Case Studies on Digital Workplace
Discover how HCLTech delivers transformation through Digital Workplace services across industries.
AI-optimized IT for a global brewing leader
HCLTech transformed operations with automation, sustainability and employee engagement strategies
Enhancing Network Resilience for a Leading Telecom Provider
Streamlining IT Operations for Greater Efficiency and Performance
Reimagining user experience with ServiceNow integration
HCLTech globally transformed a chemical and energy major's IT operations
Boosting employee experience with platform optimization
HCLTech achieved a 92% HealthScan score for a fintech major's ServiceNow platform
Enabling GenAI-powered business experience
HCLTech enabled greater agility through ServiceNow integration for a financial services company
Transforming digital services for seamless customer experience
HCLTech unified IT systems, improved operational efficiency for a Dutch multinational corporation
Achieved 94% service performance through innovation experience
HCLTech enabled AI-driven automation, boosting IT service performance to 94%, reducing resolution time, and enhancing user experience for a global F&B leader.
Redefining employee experience for a European MNC
HCLTech optimized ServiceNow management and reduced technical debt for improved workforce stability
Transforming pharma business with Microsoft 365 Copilot
A leading European pharmaceutical and biotech firm based in London seeks innovative AI-driven solutions to optimize workflows and improve operational efficiency across the healthcare sector.
Enhancing HR efficiency with UCaaS-driven AI bot for seamless information access
HCLTech integrated an AI-powered FAQ bot for a Swedish manufacturer, reducing HR query volume by 80% and enhancing efficiency with quick, automated access to HR information.
Enabling seamless remote collaboration with UCaaS for a global workforce
HCLTech deployed Microsoft Teams for 65,000 employees of a medical tech company, reducing call quality tickets by 95% and MTTR by 88%, enhancing collaboration and ensuring business continuity.
Transforming meeting room experience with UCaaS for enhanced collaboration
HCLTech modernized meeting rooms with UCaaS for an oil & gas company, integrating advanced tech and training, boosting meeting room usage by 30% and improving efficiency.