An American multinational pharmaceutical corporation, which is also one of the world's largest pharmaceutical companies, was looking for a partner to implement and support their global consumer support.
We designed and configured a new CRM solution that provides compliant interaction and best-in-class experience best-in-class support for their new clinical trials patient support initiative planned for global implementation. We also designed and implemented a flexible operating model that allowed easy integration of new services and markets
To know about our solution, download the case study, write to us at cs_marketing@hcl.com