Ram has a vast experience as delivery manager in having driven and managed large-scale cybersecurity service delivery engagements right from transition to steady state and continuous service improvements.

Ram has a progressive and diversified experience in service operations, governance, and project management in the cybersecurity domain.

He has been managing various customers operating in diverse line of business across the globe. His expertise also involves diversified risk management with mitigation plan at program, project, operations, and contractual level for the risks associated with people, technology, processes, and social environments.

Ram is an effective communicator with excellent analytical and problem-solving skills.

Ajay has been managing service delivery engagements for different domains in HCLTech and is currently managing Clinical and Healthcare delivery in Healthcare and Life Sciences vertical. Ajay has 20+ years of total IT experience and is associated with HCLTech for more than 6 years. Ajay has 15+ years of Project, Program management, Service Delivery, IT portfolio management (including Infra & Data Center) and service transition experience in Healthcare and other domains. Ajay is ITIL Certified with Expertise in Project Management, Automation, Workload reduction and RPA with experience in handling large account setup and delivery with outstanding CSAT.