Overview
We are delighted to share that HCLTech is a sponsor at the AHIP 2022 conference. This conference will enable us to showcase our healthcare payer capabilities and offerings through a physical booth set up for the very first time. We are excited to be part of the healthcare transformation journey!
The healthcare industry is transitioning towards a holistic health ecosystem-based model pivoting around four north stars – customer experience, whole person care, health equity and personalized care. The health plans have been responding to these trends through digital transformation at foundational, operational, and business levels.
HCLTech digital suite is well aligned towards the need of each aspect of our client’s digital transformation journey. HCLTech’s visions for payer digital services is to drive transformation for our clients across the value chain through digital operations, enhance the member experience through digital business and establish a digital first foundation to unlock value from technology capabilities.
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Our solutions and differentiators
The market dynamics suggest that the need to innovate and accelerate implementation of digital suite of offerings at scale has never been stronger. To this effect, HCLTech is reimagining healthcare for the digital age to help our clients build an enterprise of next decade, today. We believe there are four key imperatives of transformation:
Reimagine ecosystem
We are leveraging our strategic investments in form of innovation labs, acquisitions and CoEs, thought leadership engagement with our clients and solution partners to reimagine the needs of a futuristic healthcare ecosystem. With initiatives like Real time claims, Interoperability, Provider Lifecycle management, Value Based Care, we are helping our health plan and provider customers collaborate better than before. This is an important first step towards delivering a real time, accurate and connected experience.
Digital first foundation
A digital first approach is required in the DNA of healthcare enterprises of tomorrow. The evolving needs of a holistic health ecosystem requires an enterprise to be agile, scalable, and configurable which requires moving away from legacy technologies to an investment into new technology platforms and infrastructure like hybrid cloud, cybersecurity, DevOps, automation, and low code no code BPM/CRM platforms. HCLTech has strong partnership with hyperscalers and industry solutions as well as its own brand of products and platform solutions like DRYice, AppScan, Exacto to deliver meaningful results.
Data Modernization
With the growing need to reduce infrastructure costs and access flexibility and elasticity to scale the IT systems, data modernization initiatives can prove to be a game changer for enterprises. On a cloud transformation journey, its imperative to modernize the data architecture, governance, and security. This is where HCLTech with its proven execution methodology, deep partner ecosystem and global scale helps customers reach new frontiers in the data cloud. We complement our partner solutions with our own set of solutions like HCLTech Link and Actian and accelerators like ADvantage Migrate for Data.
Experience Transformation
Right data foundations and digitization of back-office processes will help health plans unlock the potential of data to engage customers via channel of their convenience. It requires several technology platforms and devices to be integrated into an AI driven ecosystem so that personalized experience can be delivered at the point of service. HCLTech offers hyper-personalization, content managed brand site, AI and analytics driven targeted marketing as some of the key capabilities through solutions like DX, DRYice.
