Overview

In a matter of almost a year, COVID-19 has catalyzed enormous transformations within the Retail and Consumer -Packaged Goods (CPG) industries. Both sectors had to quickly adapt to immense disruption. This meant accommodating changes in consumer behavior, establishing direct-to-consumer practices, navigating suspended or interrupted supply chains, or managing a remote workforce during lockdown.

As we move towards the next normal, innovation will be more important than ever to address consumer needs and drive growth. The discovery and application of emerging technologies will be the key to survival. Now is the time to harness the power of innovation.

With this, Retail & CPG organizations have been compelled to analyze the consumer’ s sentiment shift and re-draw/broaden their business strategies and technology interventions to revive and enhance the experiential value. This means today’s enterprise client requirements are currently driven towards emerging technologies which, in turn, are fueling the transformation of the business applications for a faster consumer outreach.

  • Does this indicate an upsurge in interest levels within enterprise to leverage ever more digital capabilities to solve business problems and gain a competitive advantage?
  • Does this indicate that next gen consumer experience demands scalable business applications?
  • Does this indicate that scaling agile culture and augmenting organizational values around people, process, and technologies will help business growth?

To ignite these conversations and draw parallels around the same, HCL Technologies is pleased to participate as a Gold Sponsor in ISG TechXchange – Retail & Consumer Goods event, scheduled for Feb 23-24, 2021. The event is designed to deliver a widespread understanding of how to reinvent the operating models, realize new patterns of consumer behaviors, and scaling the enterprise through disruptions. We look forward to discussing and meeting the industry professionals to envisage the long-term outcomes and trends for the next normal.

Virtual Roundtable Panel : Agility is a competitive advantage

HCL is also co-hosting a Virtual Panelist Session with ISG around how business agility plays an important role in augmenting business transformations and leveraging technology to speed up product lifecycles. The session will also provide insights on how data should be used to make the best decisions about products and supply chain, thereby attaining competitive advantage by reaching out to your consumers faster.

John Armbrecht
Speaker: John Armbrecht, CTO, True Value
With over 15 years of enterprise technology leadership for Fortune 500 companies and global brands, John has an in-depth expertise in enterprise applications, IT leadership, and business operations. His span of control has included teams with hundreds of employees, thousands of stores and customers, multimillion-dollar budgets, and global project portfolios. Being an outstanding team leader, performance manager, and resource allocator, John has demonstrated excellence in organizational transformations, leading major implementations, and driving agile implementations and process improvements.
Kevin Grayling
Speaker: Kevin Grayling, CIO, Florida Crystals
Kevin is an accomplished business leader with an expertise towards driving global IT transformation programs as part of enterprise-wide restructuring initiative, delivering harmonized IT application, infrastructure and organization. With many years of experience, he has led many teams, service providers etc. in IT infrastructure services delivered, including managing retained team of infrastructure technology service delivery experts, contract managers and architects.
Jim Mclaughlin
Speaker: Jim Mclaughlin, Ex-Director, Global Supply Chain Systems, MARS
Jim is an accomplished Supply chain and transformation program leader with broad strategic, operational and program delivery experience across large and small organizations. Has played a strategic role of an engaging coach and leader for large globally distributed teams, and strong collaborator across functions, geographies, and organizations. Also an accomplished innovator in Sales & Operations Planning (S&OP), manufacturing, logistics, supply chain planning, inventory optimization, and global business process and systems program governance, development, and deployment.
Vijay Verma
Speaker: Vijay Verma, Executive Vice President - Retail & CPG, HCL America

Vijay is one of the key leaders, who set the foundation of HCL’s Infrastructure Business in the North America and further engineered its success as the business-line became synonymous with Global Leadership and Service Excellence. He has spearheaded strategic transformation programs for many F500 clients, helping them increase business value through effectiveness, efficiency, and customer satisfaction, all the same time.

A career HCL-ite and part of HCL Senior Management Trainee program, Vijay has held many positions including Founder Partner of HCL Cyber Security Practice, working with the CEO’s office, and Product Management. Known to be a front-line leader, he takes independent charge and P&L responsibility and heads the Retail and CPG Business for HCL America.

Missy Lawrence-Johnston
Speaker: Missy Lawrence-Johnston, Principle Consultant , ISG

ISG’s Missy Lawrence-Johnston is a principal consultant in organizational change management (OCM) with more than 15 years of experience as a thought leader and culture-change expert helping government entities, nonprofits and Fortune 100 companies. In her current role, Missy leads strategic-change and OCM teams with a focus on team dynamics, change leadership and empowering psychologically safe environments. Missy is also a recognized speaker and executive coach, with a master’s degree in leadership, bachelor’s degrees in English and political science, and certifications in Stanford University’s Strategic Execution Framework, CMMI development and service, Prosci change management and agile/SaFE. She is also affiliated with the Association of Change Management Professionals (ACMP), the Society of Human Resource Professionals (SHRP) and Chartered Management Institute (CMI). She was recognized in Business First’s Top 40 Under 40 Young Professionals list.

John Armbrecht
Speaker: John Armbrecht, CTO, True Value
With over 15 years of enterprise technology leadership for Fortune 500 companies and global brands, John has an in-depth expertise in enterprise applications, IT leadership, and business operations. His span of control has included teams with hundreds of employees, thousands of stores and customers, multimillion-dollar budgets, and global project portfolios. Being an outstanding team leader, performance manager, and resource allocator, John has demonstrated excellence in organizational transformations, leading major implementations, and driving agile implementations and process improvements.
Kevin Grayling
Speaker: Kevin Grayling, CIO, Florida Crystals
Kevin is an accomplished business leader with an expertise towards driving global IT transformation programs as part of enterprise-wide restructuring initiative, delivering harmonized IT application, infrastructure and organization. With many years of experience, he has led many teams, service providers etc. in IT infrastructure services delivered, including managing retained team of infrastructure technology service delivery experts, contract managers and architects.
Jim Mclaughlin
Speaker: Jim Mclaughlin, Ex-Director, Global Supply Chain Systems, MARS
Jim is an accomplished Supply chain and transformation program leader with broad strategic, operational and program delivery experience across large and small organizations. Has played a strategic role of an engaging coach and leader for large globally distributed teams, and strong collaborator across functions, geographies, and organizations. Also an accomplished innovator in Sales & Operations Planning (S&OP), manufacturing, logistics, supply chain planning, inventory optimization, and global business process and systems program governance, development, and deployment.
Vijay Verma
Speaker: Vijay Verma, Executive Vice President - Retail & CPG, HCL America

Vijay is one of the key leaders, who set the foundation of HCL’s Infrastructure Business in the North America and further engineered its success as the business-line became synonymous with Global Leadership and Service Excellence. He has spearheaded strategic transformation programs for many F500 clients, helping them increase business value through effectiveness, efficiency, and customer satisfaction, all the same time.

A career HCL-ite and part of HCL Senior Management Trainee program, Vijay has held many positions including Founder Partner of HCL Cyber Security Practice, working with the CEO’s office, and Product Management. Known to be a front-line leader, he takes independent charge and P&L responsibility and heads the Retail and CPG Business for HCL America.

Missy Lawrence-Johnston
Speaker: Missy Lawrence-Johnston, Principle Consultant , ISG

ISG’s Missy Lawrence-Johnston is a principal consultant in organizational change management (OCM) with more than 15 years of experience as a thought leader and culture-change expert helping government entities, nonprofits and Fortune 100 companies. In her current role, Missy leads strategic-change and OCM teams with a focus on team dynamics, change leadership and empowering psychologically safe environments. Missy is also a recognized speaker and executive coach, with a master’s degree in leadership, bachelor’s degrees in English and political science, and certifications in Stanford University’s Strategic Execution Framework, CMMI development and service, Prosci change management and agile/SaFE. She is also affiliated with the Association of Change Management Professionals (ACMP), the Society of Human Resource Professionals (SHRP) and Chartered Management Institute (CMI). She was recognized in Business First’s Top 40 Under 40 Young Professionals list.