HCLTech was a platinum sponsor at Salesforce World Tour Sydney
For close to 14 years, HCLTech has been a pioneer in helping enterprises unlock their full potential through Salesforce clouds along with our own AI-infused solutions. We help them reshape business experiences across various sectors, including Banking & Financial, Consumer Goods & Retail, Telecom, Education, Hi-tech & Manufacturing, Life Sciences and healthcare. With over 1,000 successful delivered projects under our belt, we proudly stand as a strategic Salesforce partner in the industry.
Our focus is developing agility, flexibility, data-based insights, intelligent operations and a customized, integrated approach based on each client's maturity. HCLTech leads with a 4.8/5 CSAT score and 250+ customers in the rapidly growing market associated with Salesforce's suite of products, including Sales, Service, Marketing, Commerce, CPQ, Experiences (formerly Communities), Industry solutions, Platform, Einstein Intelligence and AppExchange products.
Key Focus Areas
Intelligent Digital Transformation and Customer 360
HCLTech helps organizations digitize their application landscape across value chains using Salesforce cloud solutions like Sales & CPQ, Service & Field Service, B2B/B2C Marketing, Experience cloud, Einstein GPT and Slack. With customer experience taking center stage, HCLTech is consistently creating intelligent, personalized and connected experiences through a consolidation of all key Salesforce solutions using Customer 360, MuleSoft, Tableau Analytics and AI-infused proprietory solutions.
Industry Solutions
Industry specific digital-first processes and data models help customers realize the vitality of faster business value and reduced cost. HCLTech is leading various engagements using Salesforce industry-focused cloud solutions for Financial Services, Telecom, Manufacturing, Automobile, Life Sciences & Healthcare and others. The company has made dedicated investments in other industry clouds like Automotive Cloud and Consumer Goods, in the form of various POC for our customers.
Commerce
HCLTech is helping global enterprises leverage Salesforce ecommerce solutions to create an end-to-end omnichannel customer experience that inspires and converts today's connected shoppers, maximizes sales, delivers personalized services and streamlines internal operations, for both B2B and B2C enterprises.
Our Theatre Session at Salesforce World Tour Sydney
Transforming industries with AI-powered next-gen solutions
A captivating theatre session on how the strength of Salesforce and HCLTech can come together to solve industry and developer pain points, accelerate your AI and Gen AI journey responsibly and deliver business intelligence from your data.
Featuring:
Rohan Sharma
Global Practice Leader – Salesforce, HCLTech
Analyst Recognitions
Leader In ISG Provider Lens™ Salesforce Ecosystem Partners, 2023
Leader In ISG Salesforce Ecosystem Partners - Implementation Services For Analytics Solutions On Salesforce 2022
Leader In ISG Salesforce Ecosystem Partners - Managed Application Services For Large Enterprises 2022
Leader In ISG Salesforce Ecosystem Partners - Multicloud Implementation & Integration Services For Large Enterprises US 2022
Success Stories
Modernizing disparate legacy systems for a banking major
HCLTech leveraged Salesforce Financial Services Cloud to deliver customer solutions
Redefining customer experience for an African technology group
HCLTech implemented a seamelss ecommerce portal that enabled self-service
Enabling future-ready manufacturing through the technology stack
HCLTech drove the re-invention of an American manufacturer using the Salesforce Cloud platform
Enabling seamless communication for a danish biotechnology major
HCLTech optimized patient experience for a life science and healthcare company
An integrated, unified cloud platform for a global insurance provider
HCLTech architected a bespoke Salesforce solution that eliminated redundancies and delivered transformation
Customer journey to cloud transformation for a global lifestyle brand
HCLTech and Salesforce combined to deliver better customer satisfactionand order management for a global lifestyle brand
A unified, enterprise-wide cloud platform for a maritime solution
HCLTech implemented digital transformation using Salesforce solutions for a client in the maritime sector
Re-imagining customer experience for an energy and utility major
HCLTech delivered a transformative cloud integration for a better customer experience and satisfaction
Future-proofing financial services through application modernization
HCLTech helped move a global federal credit union away from legacy applications and onto Salesforce
Driving customer satisfaction for a Fortune-500 industrial tool manufacturer
HCLTech enabled a D2C model that improved customer satisfaction and accelerated technology adoption for the client
Latest Insights
Building an agile supply chain strategy
Leveraging AI to revolutionize SaaS businesses
Adaptive analytics: The future of data-driven decision-making
How artificial intelligence can help the enterprise meet sustainability goals
Subscribe to the HCLTech Newsletter
for our latest news and insights