HCLTech Revenue Intelligence

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Overview

With a global revenue loss increasing year over year, the Telecom industry is one of the most vulnerable to fraud.

The advent of AI-powered fraud, including the malicious influence of existing AI engines, deepfake misleading recommendations and AI-generated “interactive-like” voice messages, is exacerbating this phenomenon.

Dozens of installations in production worldwide at major Telecommunications providers make HCLTech a leader in revenue intelligence solutions for the Telecom industry, including areas such as fraud prevention, risk avoidance and sensitive data retention.

Our offerings combine powerful AI tools with a documented ability to efficiently manage medium and large-scale projects for Telecom Service Providers. This enables our clients to enforce real-time controls to detect and prevent dangerous transactions before they are completed.

Hear how Vodafone Egypt is addressing fraud risk management challenges

Solutions

HCLTech’s fraud management solutions offer effective protection against:

Subscription fraud

Identify and stop subscription fraud attempts and provide evidence that enables CSPs to intervene in the activation process as early and rapidly as possible

Scam calls / SMS

Detect scam calls /SMS and deep fake calls via Machine Learning modules

International Revenue Share Fraud (IRSF)

Prevent fraud in international call traffic by detecting in real time suspicious patterns to premium rate numbers

Roaming fraud

Decrease CSPs' risk in the roaming environment by taking swift, targeted action to prevent roaming fraud.

Account takeover and equipment fraud

Mitigate the theft of equipment by transferring eSIM data safely across devices

IoT abuse

Prevent exploitation of M2M communication protocols from malicious use

eCommerce, mCommerce and content fraud

Identify and stop suspicious financial transactions in real time using pattern and ML transaction score

Interconnect bypass fraud – SIM box

Protect Interconnect revenues by identifying and stopping bypass fraud, quickly and effectively

On-your-premises equipment (PNX, VoIP) compromise

Avoid device and data tampering by implementing security of assets standards

Why trust HCLTech to help fighting AI-powered fraud?

At HCLTech, we understand the complexities of revenue assurance and that’s why leading providers around the globe trust our cutting-edge solutions.

We’ve been empowering customers with AI-driven fraud prevention, detection, and real time control helping them stay ahead in an ever-evolving and threatening digital landscape.

>28

years of continuous product evolution

2B+

events monitored per day – unparalleled scalability

21+

years of machine-learning-based fraud detection

Resources

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