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Operations manager
Job Description
Operations manager
Job Summary
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Location: Chennai
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Project role: Operations manager
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Qualification: B-Tech
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Experience: 2.5-5 Years
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Skills: CYBER RESILIENCY
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No. of positions: 1
Job description:
Job Profile Disaster Recovery Consultant ( Lead )
Role Level L3 Role
Location India ( Noida / Chennai)
Description
This is a lead position in the Disaster Recovery Management team that is managing the Recovery service for a HCL Client s IT environment. The role primarily involves lead and support Recovery activities plan maintenance, oversee and conduct DR exercise Planning, execution coordination during an exercise or true-life recovery invocation activities for a heterogeneous technology environment.
This role seeks strong Coordination and managerial skills with multiple delivery teams to monitor day-to-day recovery readiness and preparedness of the environment and Reporting; coordinating activities during recovery activities execution during drills exercise and disaster declaration scenario.
Work Experience
Overall IT professional experience 8+ year
At least 5+ year Disaster Recovery Management, Planning, Coordination and Management experience
Responsibilities
Lead and Coordinate to Plan & exercising of recovery testing
Excellent understanding of recovery strategies and various Infrastructure Technologies Like Storage, Backup, Networks, Security and Operating Systems (WINTEL, Linux, Solaris).
Experience in identification of Technology domain causing incident or issues during a disaster recovery exercise.
Excellent Understanding of Recovery & Resilience management life cycle.
Experience in determining the adequate test environment drill & test plan requirements
Manage the various technology teams to develop drill Test Plans and Test Evaluation Summaries across heterogeneous infrastructure layers
Lead efforts for Testing DR environment for datacenter failover and failback
Drill execution co-ordination, incident / issues tracking during drills
Experience in recovery testing data collection, analysis and reporting with recommendation of alterations to improve recovery performance
Leadership and Management Reporting and presentation skills
Manage the team of Disaster Recovery Consultants and customer handling skills
Well affluent in tools that enable DR replication and automation
Able to drive customer on a streamlined DR approach for Business as Usual sustainability and readiness
Streamline Disaster Recovery process and operations for customer
Define recovery testing calendar and engage in conversations with customer s Application and Business teams
To the extent that customer does not have documented Disaster Recovery plans, develop and implement process for documentation and maintenance.
Working knowledge on Cloud based disaster recovery process and testing
Update / refresh the business impact analysis / application impact analysis process by coordination with system owners
Skills and Specifications
Ability to analysis critical factors impacting the recovery activities and success.
Should have undergone specialized training / Certification in Disaster Recovery & Management.
Task Coordination and Project Management skills
Network / Security / Storage / Backup Technology related experience.
Virtualization technology experience would be added advantage.
Communication & Presentation Skills.
Education & Qualifications
Bachelors degree or higher in Computer Science, Information Systems or a related field.
At least 8+ years of experience in computing or related area with a focus on technology and management.
Professional certifications such as ABCP/CBCP/ BS25999 would be added advantage.
Technology related Certifications will be an added advantage.
- To clearly understand the client's cybersecurity environment and respective product.
- To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools
- To analyse and