HCLTech Launches New Offerings for Organizations with Frontline Workers | HCLTech

HCLTech Launches New Offerings for Organizations with Frontline Workers

Published Date
5 min. read
Published Date
5 min. read

The expanded collaboration with Microsoft and Zebra Technologies will transform the frontline employee experience

NEW YORK and NOIDA, India, March 29,2023 — HCLTech, a leading global technology company, announced an expanded collaboration with Microsoft and Zebra Technologies to bring modern and connected workplace solutions to frontline worker populations across different industries. Trends in remote and hybrid work have mostly benefited information workers, while many frontline workers continue to use manual and paper-based processes. HCLTech, Microsoft and Zebra aim to improve processes to enable frontline workers to provide robust customer support.

“Frontline workers, who rely on manual and paper-based processes to get work done today, will now have access to cloud-powered workplace solutions and services,” said Marianne Roling, Vice President, Global System Integrators, Microsoft. “We’re excited that as a result of our collaboration with HCLTech and Zebra, frontline workers will be able to take advantage of innovative and secure Microsoft 365 for Frontline Worker solutions that enable them to be more engaged, efficient and productive.”

“Together, HCLTech, Microsoft and Zebra are modernizing the worker experience to ensure every frontline worker is connected and optimally utilized. Our partnership will ensure continuous innovation to jointly deliver mobile, integrated, and secure solutions to enhance the frontline worker experience and achieve targeted outcomes around productivity, retention, engagement, and customer service by enabling workers to be their very best in any environment,” said Drew Ehlers, Head of Global Partners, Zebra Technologies.

HCLTech’s Fluid Workplace Services harnesses its vast portfolio spanning every aspect of Business to Employee value chain to provide reassurance in supporting frontline employees by building a collaborative ecosystem with experience at the forefront. As a result, Microsoft and Zebra’s vital resources ranging from rugged, purpose-built devices to support services, will continue to be amplified with global implementation and integration from HCLTech. As workplace technology continuously evolves, providing frontline workers with the latest advancements remains a critical pillar in developing holistic solutions and is a key strategic priority for HCLTech, Microsoft and Zebra.

“Frontline workers are critical to the success of every organization, and it is imperative to empower them with the right tools and solutions. HCLTech, Microsoft, and Zebra have partnered to develop a comprehensive offering that helps enhance productivity and efficiency of the frontline workforce and enhance collaboration with the wider organization,” said Rakshit Ghura, Senior Vice President and Global Head of Digital Workplace Services, HCLTech.

The vision of collaboration is centered on productivity platform development with customers that will help identify use cases through the various frontline workers’ experiences across public and customer-facing operations. HCLTech’s complete set of managed services, including logistics, support, proactive maintenance, field services, consulting, training and adoption services, will allow workers to excel and elevate their workplace.

For more information, visit [Empower Frontline Workers in Retail Organizations: 1-day Workshop – Microsoft AppSource].

About HCLTech:

HCLTech is a global technology company, home to 222,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2022 totaled $12.3 billion. To learn how we can supercharge progress for you, visit hcltech.com.

Forward–looking Statement

Certain statements in this release are forward-looking statements, which involve a number of risks, uncertainties, assumptions, and other factors that could cause actual results to differ materially from those in such forward-looking statements. All statements, other than statements of historical fact are statements that could be deemed forward looking statements, including but not limited to the statements containing the words 'planned', 'expects', 'believes', 'strategy', 'opportunity', 'anticipates', 'hopes' or other similar words. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding impact of pending regulatory proceedings, fluctuations in earnings, our ability to manage growth, intense competition in IT services, Business Process Outsourcing and consulting services including those factors which may affect our cost advantage, wage increases in India, customer acceptances of our services, products and fee structures, our ability to attract and retain highly skilled professionals, our ability to integrated assets in a cost effective and timely manner, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, the success of our brand development efforts, liability for damages on our service contracts, the success of the companies / entities in which we have made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property, other risks, uncertainties and general economic conditions affecting our industry. There can be no assurance that the forward-looking statements made herein will prove to be accurate, and issuance of such forward looking statements should not be regarded as a representation by the Company or any other person that the objective and plans of the Company will be achieved. All forward-looking statements made herein are based on information presently available to the management of the Company and the Company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the Company.

For more information, please contact:


Michelle Rico, Americas


Elka Ghudial, EMEA


James Galvin, ANZ


Contact Us


Ashutosh Sharma


Michelle Rico


Elka Ghudial


James Galvin


Siddhartha Bhatnagar

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