Episode 09: We're All Incident Managers Now with Kirsty Marshall

Listen to this podcast episode by Kristy Marshall, Lead Client Delivery Consultant - Digital Workplace Business, HCL Technologies, as she explains how anyone with people management responsibilities can respond to a crisis with confidence by adopting the attitude of an incident manager. The best way managers can respond in a given situation, regardless of background or experience, is to start thinking and acting as if they were an incident manager.

Speaker Details: Kristy Marshall, Lead Client Delivery Consultant - Digital Workplace Business, HCL Technologies

Follow Kristy Marshall on LinkedIn to get more insights and updates on Digital Workplace Services.

Podcast by HCL technologies Digital Workplace Services where industry experts, analysts, and veterans help listeners identify, understand and prepare for the upcoming digital workplace technologies and trends.

Click here to read more about HCL’s digital workplace services, success stories, news & updates.

Listen now

Recommended Podcasts

Episode 01: The Rise of Gig Economy with Rakshit Ghura

Episode 02: Virtualized Digital Workspaces with Aditya Kumar

Episode 03: Facial Expression Analysis with Tajeshwar Grewal

Episode 04: Impact of Automation and AI in Workplace with Mrinal Rai

Episode 05: The Rise of VPAs in the Workplace with Sayantan Saha

Episode 06: Importance of Measuring End-User Experience with Saurabh Sharma

Episode 07: Boosting Workplace Experience during a crisis with Dr Amelia Mosquera Pardo

Episode 08: Practical Aspects of Crisis Change Management with Emeline Rousselet-Yasmin

Episode 10: Enterprise Remote Expert Guidance with Jon Newman

Episode 11: Device as a Service for the Future Workplace with Vinicius David

Episode 12: An Alternative Imagined Order of Remote Collaboration with Ram Ojha