HCLTech infuses GenAI into MRO solution to redefine enterprises asset utilization | HCLTech
Press Release

HCLTech infuses GenAI into MRO solution to redefine enterprises asset utilization

Published Date
5 min. read
Published Date
5 min. read
Share

NEW YORK and NOIDA, India, May 29, 2024 - HCLTech, a leading global technology company, has added generative AI (GenAI) capabilities to its maintenance, repair and overhaul (MRO) solution, iMRO/4 to help enterprises raise the performance and efficiency of complex, high-value assets in transportation, technology, energy, and aerospace and defense.

 

HCLTech will launch a GenAI bot to kickstart the AI integration on iMRO/4. The GenAI bot is aimed at streamlining and simplifying service instructions for users and significantly shortening complex asset maintenance processes in SAP S/4HANA.  

 

In the next phase, the GenAI-infused iMRO/4 will enable a comprehensive natural language inspection and repair findings report based on operative data within SAP S/4HANA.

 

“With GenAI enhancements embedded within existing processes, HCLTech iMRO/4 will go even further to help our clients in asset intensive industries achieve greater efficiency, enhance asset utilization and reduce cost,” said Sadagopan Singam, Executive Vice President, Digital Business, HCLTech.

 

HCLTech’s iMRO/4 provides enterprises with a comprehensive set of highly advanced and tightly integrated MRO capabilities. It helps enterprises improve their processes across the maintenance lifecycle, including engineering, operations, scheduling, supply chain, customer engagement and support.

 

HCLTech is a global SAP EAM partner and SAP co-development partner for complex MRO operations, harnessing new technologies such as connected assets, geo-spatial databases, predictive analytics, machine learning, mobility and AI to optimize business processes for enterprises.

 

For more information on HCLTech iMRO, please visit: hcltech.com/digital-business/sap-enterprise-asset-management-imro

 

About HCLTech

 

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2024 totaled $13.3 billion. To learn how we can supercharge progress for you, visit hcltech.com.

 

 

For further details, please contact: 

 

Meenakshi Benjwal, Americas
meenakshi.benjwal@hcltech.com

 

Elka Ghudial, EMEA
elka.ghudial@hcltech.com 

 

James Galvin, ANZ
james.galvin@hcltech.com 

 

Siddhartha Bhatnagar, India 
bhatnagars@hcltech.com

Contact Us

Global

Ashutosh Sharma
HCLTech

AMERICAS

Meenakshi Benjwal
HCLTech

EMEA

Elka Ghudial
HCLTech

ANZ

James Galvin
HCLTech

INDIA

Siddhartha Bhatnagar
HCLTech

Other Press Releases

HCLTech unveils new report: ‘The Blueprint to Total Experience’
Explores the competitive advantage in delivering integrated experiences for customers, employees and users across multiple channels

HCLTech expands US footprint with new offices in New Jersey and California
New facilities outfitted with modern workspaces to foster collaboration for its employees and bring innovation closer to clients and partners.
HCLTech and Tecnotree collaborate on 5G-led GenAI solutions for telcos
Strategic partnership to accelerate innovative next-generation solutions that enhance customer delight though hyper-personalization
Olympus and HCLTech expand engineering and R&D partnership
Announce dedicated center in Hyderabad, India to advance Olympus’ global product innovation journey
HCLTech and apoBank deepen partnership
Partnership will enable apoBank to deliver fast and secured banking services to its customers leveraging HCLTech’s Digital Foundation services