Outsourcing Excellence Award for HCL Technologies and Cummins Inc. Successful 10-Year Partnership
Sunnyvale, CA and Noida, India, May 2nd, 2014 — HCL Technologies, a leading global IT services company and Cummins Inc., a global power leader, have received the prestigious Outsourcing Excellence Award from the Outsourcing Center for demonstrating a successful partnership of 10-years. For this award, Outsourcing Center reviewed more than 100 entries, including relationships from Fortune 500 organizations. HCL and Cummins were selected for the Best Long Term Relationship category for tangibly demonstrating a partnership that successfully represents best practices, creates and sustains a competitive advantage, provides business transformation, achieves compelling value, and significantly benefits both buyer and service provider over time.
Since 1997, this award has recognized the world’s most successful outsourcing relationships, and over the last few years has emerged as one of the most renowned awards in the outsourcing industry.
“Throughout our 10-year partnership, HCL has helped us achieve operational efficiencies and provided access to specialty expertise, enabling us to focus on our core business,” said Curt Brown, Director – Service Excellence, Cummins Inc. “The essential element of our mutual success, however, has always been a shared commitment to trust and respect.”
“At HCL, the priority to develop relationships with our customers that serve as true partnerships rather than merely business agreements,” said R Srikrishna, President, Infrastructure and Health Care Services, HCL Technologies. ”This award validates our efforts to take customer relationships beyond the contract through transparency, flexibility, and value centricity. We are honored by this recognition, and look forward to continuing our work with Cummins for years to come.”
Cummins and HCL have established a value-centric relationship, harnessing each other’s expertise, to derive continued business success. Over these years, HCL has moved from supporting Cummins’ help desk and WAN monitoring projects to becoming its strategic managed service partner for all IT resources worldwide. Close collaboration, mutual problem solving, deep understanding of business goals, robust feedback mechanism, applied innovation, trust & transparency of operations are some of the key factors laying strong foundation of the long term outsourcing relationship between the two companies.