HCL Technologies signs a multi-year, multi-million IT Infrastructure Management deal with Freescale Semiconductor
As part of the engagement, HCL will manage and transform infrastructure operations covering desktop support, compute, storage, database, telecom (network & security), process automation and compliance with the use of its pioneering Management Tools as a Service (MTaaSTM) framework and gold standard processes. As a result, Freescale will develop more resilient systems, optimize its operational costs, increase visibility into IT operations, experience reduced technology complexity and improved quality, sustain highest levels of customer service and drive innovation to existing and new initiatives.
“The semiconductor industry is dynamic, fast paced and highly competitive”, said Hal Yarbrough, Director of IT Infrastructure at Freescale Semiconductor. “HCL will be a key partner in sharing our vision of building a robust and agile IT environment required to keep pace with the growing technological innovation demands of the business and creating new ideas and technologies for the next generation opportunities”.
“HCL’s ability to quickly demonstrate an understanding of Freescale’s environment and to identify key transformational opportunities through their experience and extensive knowledge was evident throughout the RFP process”, said Dani Guthrie, IT Infrastructure Program Manager at Freescale Semiconductor.
“HCL is committed to delivering innovation to its customers”, said Vinod Chandran, Sr.VP and Head of North America, HCL Technologies Infrastructure Services Division (HCL ISD). “With a decade of industry experience, expansive service capabilities and mature business models, HCL is well poised to help Freescale create the finest experience for its customers as well as employees and accelerate the pace for its mission-critical and novel inventions.”
HCL will deliver services to Freescale across 20 countries, handling a user base of 19,000 employees spread across 80 different locations. Freescale will also leverage HCL's global delivery centers in Poland and Shanghai for multilingual helpdesk support.
HCL Technologies Infrastructure Services Division is the fastest growing line of business of HCL Technologies, a leading global IT services company. HCL ISD manages mission critical environments and handles over 3 million devices for over 1.7 million end users. The company’s clientele includes 20 percent of Fortune 100 organizations and has 280 customers from Fortune 1000 companies.
To learn more about HCL ISD, please click here - http://www.hcltech.com/it-infrastructure-management
About HCL Technologies
HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on ‘transformational outsourcing’, underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 31 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare & Life sciences. HCL takes pride in its philosophy of ‘Employees First, Customers Second’ which empowers our 84,319 transformers to create a real value for the customers. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 4.2 billion ( 21,031 crores), as on 30 June 2012 (on FY'12 basis). For more information, please visit www.hcltech.com
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading global 1000 firms, including leading IT and technology firms. For more on HCL, please visit www.hcl.com
About Freescale Semiconductor
Freescale Semiconductor (NYSE:FSL) is a global leader in embedded processing solutions, providing industry-leading products that are advancing the automotive, consumer, industrial and networking markets. From microprocessors and microcontrollers to sensors, analog integrated circuits and connectivity – our technologies are the foundation for the innovations that make our world greener, safer, healthier and more connected. Some of our key applications and end-markets include automotive safety, hybrid and all-electric vehicles, next generation wireless infrastructure, smart energy management, portable medical devices, consumer appliances and smart mobile devices. The company is based in Austin, Texas, and has design, research and development, manufacturing and sales operations around the world. www.freescale.com
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