Empowering Future Workplace Through Digital Operations
HCLTech Rendezvous helps manage a multi-vendor collaboration infrastructure that includes chat, voice, and video among others. Whether it’s on-premises, or on the cloud, or hybrid, our vendor agonistic solution changes the paradigm of operations with the help of three key modules—discover, monitor, and automate.
A new-age technology that transforms traditional operations to digital with ease for an enhanced user experience. It automatically identifies a gap and raises a ticket with actionable insights for a faster solution to fix the issue. This solution fixes real-time issues, delivering an exceptional end-user experience, enhancing employee productivity, and improving business efficiency.
HCLTech Rendezvous offers improved managed workplace services and helps you embrace an enterprise journey to enable a world-class communication, user experience, and collaboration infrastructure
We think these topics might interest you
360-Degree Insights
Get complete visibility on your infrastructure footprints and adoption including, types of services, usage patterns, and end-of-life/support
Intelligent Monitoring
Proactive, real-time, and seamless end-to-end monitoring of services to identify gaps and diagnose issues using artificial intelligence
Improved Productivity
Maintain operational efficiency without increasing cost with the help of self-healing and assisted healing capabilities
Synthetic Monitoring
Diagnose problems with the help of synthetic agents before it hits the production environment using AI and ML
Vendor & Architecture Agnostic
A single dashboard to identify and solve business-critical issues involving multiple vendors and technologies irrespective of deployment types
Cognitive Automation
Automate repetitive tasks such as MACDs, service requests, and migration jobs using artificial intelligence (AI), machine learning (ML), and natural language processing (NLP)
Frequently Asked Questions
Fragmented tools, low visibility and performance gaps disrupt employee experience across Unified Communications (UC) environments.
Real-time analytics highlight call drops and latency quickly; Rendezvous provides proactive alerts and unified telemetry across Unified Communications (UC) setups.
Predictive diagnostics and continuous monitoring ensure stable call quality; Rendezvous uses hybrid analytics to prevent issues across Unified Communications (UC) platforms.
It reveals performance gaps and usage trends; Rendezvous delivers a single dashboard across all Unified Communications (UC) environments.
It provides 360° visibility, proactive monitoring, and self-healing automation to improve Unified Communications (UC) performance and uptime.
Hidden dependencies and bandwidth issues cause slowdowns; monitoring platforms like HCLTech Rendezvous detect these issues early across Unified Communications (UC) systems.
Different platforms create silos and inconsistent insights; vendor-agnostic tools like Rendezvous centralize monitoring for all Unified Communications (UC) tools.
Automated alerts, synthetic monitoring, and self-healing workflows reduce disruptions; Rendezvous accelerates remediation for Unified Communications (UC) systems.
A unified, vendor-agnostic platform that discovers, monitors, and automates multi-vendor Unified Communications (UC) environments.
It aggregates insights across on-prem, cloud, and hybrid setups, giving IT teams real-time visibility into all Unified Communications (UC) tools from one dashboard.