
Generative AI: Reimagining human-machine innovation
Generative AI has the potential to transform a range of industries, from healthcare to banking and even photography

The challenges attached to generative AI
Generative artifical intelligence presents several short- and long-term challenges that organizations must address with regulations, trusted data and new policies

From algorithms to action: AI's impact on customer experience
In Australia, organizations are turning to artificial intelligence and its subset, GenAI, to improve customer experience across a wide range of industries, including healthcare and financial services

Navigating the hyperautomation horizons: Unveiling the future with AI and NLP
The future of automation lies in the seamless integration of AI and natural language processing

Conversational Analytics
Conversational Analytics enhances marketing through data analytics, personalized content and code generation. It simplifies data, offering insights and strategies for improved outcomes.

Customer Experience Transformation with GenAI
Virtual assistance and automated customer support have been in use for the last few years, but what drives enterprises now is leveraging the true potential of AI to shape futuristic experiences.

Build a lifelike conversational AI chatbot with Dialogflow
This blog delves into the process of creating a chatbot using DialogFlow, a service provided by Google Cloud Platform, which allows you to build extremely functional and customizable ai chatbots.

HCLTech joins Salesforce as an Agentforce Partner to drive agentic AI innovation
Aims to assist enterprises in transitioning from simple chatbots to sophisticated AI solutions capable of handling complex, multi-channel interactions

Artificial Intelligence (AI) Service Providers & Solutions
HCLTech offers a unique set of end-to-end AI capabilities, from chip development to business process optimization.

HCLTech and Microsoft expand strategic partnership
To help transform contact centers with generative AI and cloud-based solutions


GenAI-powered Digital Service Desk
Harnessing AI to elevate experience, engagement and efficiency